eBay

Partial refund

I am keeping an item that does not work as described. The seller agreed to a partial refund and I initiated a return, but we both thought that a partial refund option would appear. We can’t find a way to do that. do I need to cancel the return and tr...

Returns

I sold a brand new wii during last year's 4th quarter. Yesturday I got a message saying that I had a dispute opened up against me for this item. The buyer opened up a dispute with his credit card company and in turn ebay opened up the dispute with me...

what they showed is not what they sold

and they wont answer any messages!    I mean if it was an honest mistake, like they sent the wrong shirt or something, no prolem at all. but this... this is disgraceful!!! I want either the shirt they show in the picture (aka the one I bought) or a f...

Buyer wants to return item "doesn't fit" after i explained that it would not fit.

I sold a sprint booster for a car. The model number was listed in the description and the photos were taken as accurately as possible. The buyer sent an offer which I refused and then messaged me asking if it would fit his truck. I did research on th...

Buyer says cannot return due to Covid restrictions

I humbly ask for your opinions please. My buyer says the product she received is no longer good (doubtful, but slightly possible if it sat somewhere & got baked for days since it is lotion) but says she cannot return it because of Covid quarantine re...

Buyer wants to return item after return window

The buyer received the item on July 9th it is now august 21. He says his son bought the item without his permission and wants to return it. The message is as follows: "My son is a minor and used this account without authorization to purchase items mo...

How to handle the cheating seller

I get the cheating seller at Ebay. I place a order at Ebay which include 2 pcs bed mat making a king size. the seller picture shows it and email confirmed it before I place the order. But I only received one pcs bed mat and a pillow cover. The seller...

Sorry if Im using this as a Bridge but eBay does not answer my problems with a seller

Sorry if Im using this as a Bridge but eBay does not answer my problems with a seller, I didn't received my whole refund for this item !! They only refund a payment I did for the item , But they never refund to me the $15 dollars I paid to send back ...

Buyer returns Brand New PlayStation 3 Controller opened & broken and Ebay gives a FULL refund

A buyer purchased a Brand new PlayStation 3 Dualshock Wireless Controller manufactured in 2009 for $150.Its truly a collectible piece to be displayed.. but not this buyer.Just for reference, a PlayStation 3 console itself goes for $70-$130 depending ...

How to insure media is returned by nedia mail?

Due to my error on a listing I gladly accepted a return of some DVDs. I thought that since I shipped them via media mail that Ebay would issue a return label that was also media mail. Well, I was wrong and the items were returned via Priority mail. W...

return

I send back wrong item to the seller , but I sent parcel royal mail 2nd class signed for. The item is already received but ebay does not see it. Order #:02-07450-22820Item no.:334106099059

How to return an item after by accident it got closed?

fix a a bad feedback

I want to change a bad feedback left 

Return Label?

Hello. I just received my money back from the seller for the request that I made yesterday. my issue is that I cannot find a printing the label....Like, in the Dropdown menu/ “returning details”it’s supposed to be a label that needs to generate right...