Returns

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Item no 166923136962

Hi!It was completely my mistake .I am new for eBay use.I have not read item description. Which is for parts.Now , I requested offer to purchase it.Seller will review this offer, however, how I cancel this order ?before it will go into system.I do not...

wrong part, i request return label to send it back

on October 15 2024 AT 17:22 PMmy wife order wheel hub for my 2013 Nissan Altima for meunfortunately she place wrong order,I request front wheel hub not rear wheel hobplease I required a label to return the hubparts # (order number) is 05-12183-86114

How to upload own tracking in buyer remorse return?

I just requested a return for "change mind". The return was accepted instantly and there were several options for me to choose eBay generated shipping label of different carriers and services including FedEx and USPS. However, there was no option to ...

Return Golf Grips

I bought golf grips from a person and they aren't the right ones. The buyer said he would take them back but I cannot get the computer to change the address for the return. If I don't go through Ebay I'm afraid I won't get my refund. Is there a phone...

how do i send a buyer prepaid return postage

buyer said they aren't getting prepaid return postage

I Sold a Item for a computer and the buyer wont cancel the return

he was saying it had a issue i gave him the simple fix and multiple simple fixes that i had the same issue with for about 10 minutes its now been 3 days hes airing the messages im sending him and not letting me support him and he wont cancel the retu...

unable to contact ebay on problems with seller and returns

I recently tried to return a faulty item. The seller says they sent me a return label. But they did not. I have been unable to contact ebay on the matter. Ebay keeps quoting the statements of the seller which is misleading and incorrect.

Buyer says did not receive. Ebay closed in sellers favor. Now buyer says item doesnt match

I sold a necklace. Buyer opens dispute for "did not receive". Tracking shows delivered. Ebay closed in my favor 30 days later. Now the buyer made dispute with their financial institution for "doesn't match description". What in the heck is going on h...

return completed haven't returned item

It say on my case that seller has 5 days to resolve with return label which he hasn't on Third day line is 25Now it say return complete and his return address is gone

Resolved! You can't start a return for this item You have already opened an eBay Money Back Guarantee case....

So the seller sent me the wrong item a cheaper version of what I originally purchased, I did not know what to do because they were not responding to emails at the time so I opened a eBay Money Back Guarantee case for this item or Did not receive item...

I need a return label to ship a product back

Needing to return an item to you guys

Seller trying to return an item I returned to him?

Hello,i ordered a laptop on ebay and found out i received not the same model as i ordered and immediatelly requested a return,the seller accepted it,now i see it was delivered. Your returned item has been delivered to the seller's address. The seller...

EBAY doesn't have my purchase records

Trying to initiate a return of a defective item I purchased as a guest but EBAY says they don't have any record of my purchase. I have Order confirmation email, the order number, the item number but their automated ASSistant still says there is no re...

Who pays for shipping an item back if Ebay has to step in with their guarantee

Say I win an item in an auction. Seller charges a very high shipping amount compared to weight of the item. Say the item won't work when I receive it, but seller doesn't accept returns and won't cooperate and Ebay has to step in under it guarantee. W...

Where To View Itemized Costs for Free Return Labels

I recently started offering free returns. Where can I see a list of itemized charges for shipping labels sent to buyers for their returns? I need those amounts for bookkeeping. Thanks!