eBay

returning webhosting services

I have canceled web-hosting services that was not working . how do I to add tracking number to get refund

I need to cancel a return so that seller will send me shipping label (he requested I cancel return)

Sir/Madam: The charger he sent didn't work on model batteries that fit new drill I bought.. he has agreed to accept it as a return but asked me to cancel the return request first. I have no idea how to do that. Correspondence is impossible because wh...

Buyer Purchased Item and Now Wants to Cancel Transaction. What do I do?

A seasoned Ebay member has purchased an item and now says she found something that would work better and would I please refund her money. I have received notification that payment has been received but I have not sent the item out yet.Now what do I d...

Customer return request, 30 days 20 hours

Hello everyone, I wanted to ask a question about returns. I offer free returns for 30 days, and today a customer requested to return an item 30 days and 21 hours after it was delivered. Would this count as outside the 30 day window? Customer states t...

How to I file a complaint...item not received?

eBay screwed me again!...gave a full refund for a return that was already partially refunded.

Here's another example of eBay's many many broken processes. I sold a $210 item. Buyer complained about the item although it was EXACTLY AS DESCRIBED! As a courtesy I gave a $35 refund. Three weeks later the buyer starts a return saying something is ...

"UPS letterhead" snipe hunt

Made an international purchase valued over $20k from a seller that accepted returns paid via credit card (direct through ebay). Seller used his phone number on the destination contact info then didn't respond to requests for tariff number / receiver ...

Canceling an order

Why can't I find some way to cancel an order I placed less than 5 minutes ago?

"Email us" page broken

I have been trying to get a refund for two weeks now and nothing has happened yet. I got frustrated and spent a hour looking for the email us button that is buried deep(probably so people can't email). Anyway I finally find it and try to send ebay a ...

eBay made me pay the refund fee twice (I was basically robbed)

Hello, so I think I have a fairly straight forward story to tell. A few days ago someone bought an item I had but when I found out that my item was no longer in stock, I refunded the sale. No issues at this point. A day later I saw that eBay pulled m...

Shipping to Italy and eBay CS in Italy

To all Seller offering shipping to Italy from outside Italy The CS team handling request for not received items are very good in ignoring evidences that shipment was delivered Sold item to a buyer in Italy, shipped it registered postal services. Acco...