Returns
Discuss how to manage returns with fellow sellers
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Refund

I have returned a package like I was informed to do after contacting them for a return receipt and was told it would take 2weeks well it's been 3weeks and I can't get ahold of them and package was signed for so I know that they received it what is th...

User avatar by Enthusiast
  • 74 Views
  • 2 replies
  • 0 helpful

returns and refunds

So this is my story. a while back i sold something on ebay and was preparing to ship it out the next day when i get an email from ebay that my account has been permanently suspended with no room for appeal. when i contact ebay as to the reason for th...

Returnsy

What do you do when someone buys a gold ring from you then says they want to return itbut all they send back is the box it was delivered in? And ebay says they are going to refund their money from my bank account

User avatar by Rising Star
  • 144 Views
  • 6 replies
  • 1 helpful

retrune shipping label

seller is not goneing to send a shipping label are you going to do something i went to my bank wsfs they are looking in to it if not resolve i will neva buy from ebay again. buy

Returned Item Tracking Not Showing Up on Ebay

I started a return and printed the Ebay return label provided by the seller through Ebay. I had USPS scan it in front of me and provide me with a hard copy receipt. USPS online shoes steady movement on it's way back to the Seller. Ebay shows that I h...

Resolved! Saying shoes are not authentic

I have a problem where they said the shoes were not authentic. My so. Purchased them on eBay on January 2020. So when he purchased them. He bought counterfeit shoes? I have it on my purchase history. How do I contact them with this issue and how to f...

User avatar by Explorer
  • 134 Views
  • 2 replies
  • 1 helpful

sellers having to except returns

i have two emails from ebay saying they where siding with me and then turn around and refund the buyer, i will never sell on ebay again. i have emails if anyone has any ideas how to change this

User avatar by Adventurer
  • 172 Views
  • 8 replies
  • 1 helpful

Shipping label button issues

I bought a Xbox 1 s that was broken eBay stepped in and said I need to return it but I can't seem to print a shipping label what do I do?!

Buyer scammed me

Buyer scammed me out of an item I sold to him. Claimed it didn't fit at first, then filed a complaint with card company that the item did not match the description. Ebay offered NO SUPPORT ! I confirmed with the product manufacturer that the item wou...

User avatar by Pathfinder
  • 375 Views
  • 9 replies
  • 2 helpful

Return Accepted, Refunded Buyer, Funds Still On Hold

I sold a dress and upon the buyer receiving the item, they tell me the dress has a pinhole size hole at the very bottom of the dress. I never noticed it or saw it through listing or shipping, but the buyer sent pictures and I happily accepted the ret...

User avatar by Thrill-Seeker
  • 217 Views
  • 7 replies
  • 1 helpful

Resolved! returns that aren't allowed a refund.

I sent the wrong item to a buyer. this item was not paid for by the person who received it, therefore I should not owe a refund. the person who received it sent the item back. I do not think that I owe a refund. how do I stop the auto refund.

User avatar by Adventurer
  • 420 Views
  • 21 replies
  • 0 helpful

Buyer wanna return item after few days of use.

Hello Everybody , after so many years on ebay and after couple hundreds item sold on ebay i got problem with buyer. Long Short story. Item was sold as new never used was tested by me , also No returns accepted.Kit Lens. Item sold 25-03-2022 , sent to...

User avatar by Explorer
  • 152 Views
  • 7 replies
  • 1 helpful
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