eBay

Buyer wants to return because they ended up getting double

I sold an about $180 collector's item. The buyer messages me after receiving it that they would like to return it because they ended up being gifted another and have two now. I do not accept returns, but I know that doesn't mean anything. I know the ...

Recent order that i want to cancel before it is shipped

Lack of action by eBay

Has anyone on eBay had problems with getting a credit for return postage that you had to pay for, out of pocket? I have bee trying for over a month now to get a credit for a return I had to pay for, out of pocket, and keep getting the runaround from ...

Buyers Remorse?

Hey there, I had a sunglasses listing up with 30 day return. The buyer got it and decided they didn't like the way it looked on their face, decided they wanted to return them with the option of 'I didn't like this'. Per my policy, eBay automatically ...

Lots of untrained/unprofessional CSRs hired lately - how to provide feedback to their managers?

Rarely faced unprofessional ones before, but in past 2 weeks faced 4 untrained ones (3 of them inventing delusional lies to try-cover-up their lack of knowledge - examples below). I found no means to report/escalate those to their managers, and the o...

I'm not sure I'm following the right procedure for my problem -- advice anyone?

This is a long post. Please bear with me. I placed a Sony CD changer on my watchlist. Shortly thereafter, I received an offer from the seller. There were several negative feedbacks left for this seller, so I first messaged him to see how he would res...

Got scammed how can I get refund

Hi, i bought an iPhone 7, but the seller gave me an iPhone 6 and doesn't want to answer me. How can I get refunded please?

Returning item without seller providing label for postage

I bought a phone from China, and it has a defect. The seller supposedly covers postage cost for returns in this case, but he would not or could not provide a prepaid return label for my return shipment. How do I claim the cost of postage? Do I do it ...

Itry to return a item (defected laser level)

the company where I buy the tool i need, askme to make a video of the item, and.Hi dear, may I know when you have time?May I know if you have resolved the item issue? can it work fine? If not, please send us a video or photos showing the issue and th...

Order ID535014

Hello.I ordered shoes at 4/10/2022.Until now I didnt receive my order.I send many emails for asking where my order and asring to refund .I didnt recieve any unswer.

Return Labels

I am a seller trying to send a label to a buyer who needs to return the item, but I do not know how to do that. Could anyone please give me instructions? Thanks.

refund has not arrived

I need help. I have been in the process of returning an iPhone to the company for repair and they emailed me a month latter telling me they sent it forward to just refund me. I haven't received a refund nor can I get anyone to email me back. I am at ...