Returns

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eBay customer service lying to me!

Greetings, This is my first post on here and I don't like to complain but my husband and I are at a breaking point. Here's the situation -We have been selling on eBay for 22 years and have ALWAYS been a Top Rated seller. This month our defect rate wa...

Resolved! Return cost excessive required international shipping rates- not disclosed merchant return policy

Merchandiser acknowledged approval to return $50.00 product due to change mind with reply notice. However, ship-to address provided missing carrier required telephone number and was an international (UK) zip code return address. Cost UPS and FedExp e...

Return

I had a customer purchase a $250 vase that has already left positive feedback now wants to return it because it does not fit in their cabinet. The pictures did include measurements. I do allow returns so I am guessing that I have no choice but though...

buyer wants to return the product

the item is as described, but customer said that the item as not described. I did chat with eBay, they said give the full refund.what is the best solution can I get. please give me guidance

Never mind wrong board

Sold a laptop, buyer initiated a return on the day he received it, took parts out of it and altered

Sold a macbook, buyer initiated a return on the same day received it.Upon further inspection, he took RAM out of it, battery and ultimately the machine was dead when I received it back. So he took parts of hardware out of it for his own purposes. I d...

I lost

Hi ,. I just lost $100. I bought $100 in Turquoise Discs....to be more exact. I hoped to sell these in Mexico and hopefully make some money. No go !!?? Not not Turquoise.Now days later says Magnesite which is not Turquoise either its dyed/colored. So...

Resolved! How do I appeal eBay’s reversal on an “Item not as described” submitted by scammer?

I went down a dozen eBay dead-end rabbit holes yesterday, trying to find out how to appeal an eBay decision in which they did not ask me a single question. I don’t know what “evidence” was offered against me, the seller. The “Resolution Center” page ...

Resolved! How to refund money to a buyer even though i did not offer returns. New item but opened & defective

I am new to selling on Ebay. I've bought plenty of things. I offer no returns, but I sold a flat sheet unopened package to a buyer. Buyer received the item and opened it to find out the glue from the tape was stuck on the sheet leaving a mark that wi...

Seller Protections

I recently sold an electronic part on eBAY for a part. It is a part for a boat which has been failing boat owners, and is very hard to get. I stated in my ad NO RETURNS, for fear the BUYER would ask for a return, and send me back his broken part. The...

Return Shipping Label

The seller has provide a refund, but did not provide a shipping label to use. I've sent 4 requests to the seller regarding the missing shipping label without success.How do I handle this situation?

Return my order

They did not tell me the shoes was used.so I don't where used shoes so I won't to return them

RETURNS

I ordered a solitaire game the seller's site does not accept returns I contacted the seller told her the game did not work when received I tried 2 sets of new batteries. she told me she will accept my return with shipping it was$30 plus change. I hav...

Return/refund

I bought a laptop from an ebay refurbisher or whatever they're called. I decided to return it the same day it arrived. Ebay said I would get a return shipping label by Oct 26 (today). I went to login to check where the label is at - the order has bee...

wrong item

I purchased a lot of two A/C capacitors and learned from HVAC technician I ordered wrong size.The seller advertised free returns, but when I told him of my mistake he said he would appreciate it if Ididn't return item(s) because he would lose profit....