Returns

Forum Posts

Sorted by:

eBay facilitates the scamming process

I'm experiencing the same issue as this person https://community.ebay.com/t5/Returns/Beware-of-eBay-Buyer-Return-Scam/td-p/32635305 1. Buyer claimed the item I sold them was defective. I asked for more information, and they didn't reply until right b...

Resolved! They returned the shoes because they say they are not original

hello everyoneI put converse shoes for sale a few days agowhen I sold them it appeared that I had to send it by fedex and check the authenticityNow I get a message on e ebay that they are not authenticIt wasn't my fault because when I bought them the...

Need help figuring out status of order

I recently won a bid for an item and immediately paid afterwards. After waiting for an update I am getting the status of the item as three different things depending on where I look. The first is the email sent to me about the updated order with it s...

Buyers right to chargeback

Hello; I've been a loyal honest buyer of stuff on eBay for 13 years with generally excellent luck but ran into a very serious issue with a seller and at the moment am out many many many hundreds of dollars and I'm fearful that a chargeback, which fin...

eBay generated return labels not accepted

Hello, eBay is providing USPS return shipping labels to buyers - good for shipments up to 70lbs. We have 3 recent returns that are 84lbs each, and buyers were turned away when trying to drop off. They have since shipped the returns back via UPS (whic...

wrong part shipped to me

I ordered an exhaust y pipe for 2006 ford ranger, i recieved one fo.r a ford explorer

Item delivered, but amount refunded to the buyer

I received an order which was delayed in delivery, so I refunded the buyer. Now, the courier company has delivered the order. Please guide me.

Return Confusion

A few weeks ago I ordered a three (3) CD set of three Mexican rock artists (Los Crazy Boys, Los Hermanos Carrion, Los Rebeldes del Rock). A few days ago the package that was linked with that purchase arrived, but I only contained one (1) CD from a co...

I ordered two items but only got one

Hi, I recently ordered 2 mops from a seller that had 95% positive feedback and I didn't think something can go wrong as I have bought many things on ebay throughout the years and never had trouble. However today I received my order and to my surprise...

Resolved! Feedback extortion

The item I bought turned out to be counterfeit. I wasn't going to leave feedback since I planned on returning this item. I contacted the seller, no response. I opened a return, no response. The next day I left negative feedback; shortly after they me...

Return an item

I am trying to return an item I purchased on e-bay. I purchased the item on around May 22, 2023. I have read the articles on how to return an item. And they don't help. The seller offers a money back guarantee and a 60 day return period. The seller i...

eBay's Ridiculous Handling and Ridiculous Seller's Posture

I bought the product through eBay shipping. The price of the item was 170 dollars and the delivery fee was about 15 dollars. However, the seller made the wrong delivery, and even though the amount equivalent to $170 was returned, the eBay shipping fe...

Free returns policy

If a seller has a Free Returns Policy, I believe they pay for the postage to have the item sent back??? I returned some fabric that really was not as pictured - they made it look bigger prints than it was but I put on the return that I changed my min...

Buyers can steal with impunity.

Buyers can ask for returns and basically keep whatever they want or just return trash in place of the item. eBay will do nothing except tell you “offer free returns in the future”. So any buyer can hunt up any or all sellers that do not offer free re...

Resolved! Buyer Says I Sent Wrong Fragrance Lotion Scent

I know the answer, but had to share. Buyer buys some perfumed lotion, sends a picture of another one that I never had, and said she received the wrong item. So I am going to have to accept the return. . Has a habit of leaving nasty feedback. She boug...