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Seller does not accept returns

Need some advice for Returns. I listed some parts that fall into the category of  "Seller does not accept returns". These Parts are listed as New Opened - Unused - NOS stock. They are tested and operational before being sold & shipped. A Buyer has opened a Return Request because a 3rd party service company told the Buyer the Part was Defective. So, I know the Part was good, Now What?

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Re: Seller does not accept returns

If the buyer opens an Item Not as Described return it does not matter what your return policy is. Accept the return and move on. You don't want eBay getting involved.

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Message 2 of 10
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9 REPLIES 9

Re: Seller does not accept returns

If the buyer opens an Item Not as Described return it does not matter what your return policy is. Accept the return and move on. You don't want eBay getting involved.

Message 2 of 10
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Re: Seller does not accept returns

if you want the item returned before refunding, accept the return and provide a shipping label.

Have a great day.
Message 3 of 10
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Re: Seller does not accept returns

"Seller does not accept returns" means absolutely nothing in the face of eBay's Money Back Guarantee for buyers.  ALL sellers need to read it because, sooner or later, it will impact them.  

Message 4 of 10
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Re: Seller does not accept returns

Now What?

 

@elec-594637 

 

Refund the buyer when the item is returned to you. Relist it for the right buyer. Good luck.

Message 5 of 10
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Re: Seller does not accept returns

Your Right, that was my first thought!  I'm kinda new here, Just let the next Seller deal with the same problem. The Buyer ordered the wrong part so, I will get back a used $90.00 paper weight. 

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Re: Seller does not accept returns

Thank you, Happy Thanksgiving stay safe, Cheers!

Message 7 of 10
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Re: Seller does not accept returns

I understand now. Thank you, Happy Thanksgiving stay safe, Cheers!

Message 8 of 10
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Re: Seller does not accept returns

Just a Paperweight when returned, It will be used. Thank you, Happy Thanksgiving stay safe, Cheers!

Message 9 of 10
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Re: Seller does not accept returns

At least you're getting it back and you could still resell it. I've had that happen to me. Just relist it for a few bucks more to make up for some of the return shipping cost. 

Good luck and enjoy your Thanksgiving!

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