07-12-2021 04:16 PM
Hi
One of my customers want to return the item and need return shipping label, he opened return request and wants the label but I don't know how to send it to him, is there away to upload this lable.
Thanks
07-12-2021 08:00 PM - edited 07-12-2021 08:01 PM
@elegant_stylez wrote:One of my customers want to return the item and need return shipping label,
he opened return request and wants the label but I don't know how to send it to him, is there away to upload this lable.
Since you don't take returns @elegant_stylez if it's a buyer's remorse return request, you cannot issue or upload a return label, as the buyer is responsible for return shipping if you accept rather than use the option you have to decline the return. But you can send a return label as an image via eBay messages instead.
But if it's a not as described return request and you don't see an option to accept the return, eBay has already issued a return label to your buyer.
Please come back with more details.