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Return respond cutoff time?

I’m sorry if this has been answered before, but search came up empty…

 

if I have a return, and it says “respond by March 3 or we may approve it”,  what’s the cutoff time? Is it March 3rd at 12AM? March 3rd at 11:59pm?

 

thanks!

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Re: Return respond cutoff time?


@vintagesun wrote:

I’m sorry if this has been answered before, but search came up empty…

 

if I have a return, and it says “respond by March 3 or we may approve it”,  what’s the cutoff time? Is it March 3rd at 12AM? March 3rd at 11:59pm?

 

thanks!


You have until March 3 at 11:59:59 pm Pacific time @vintagesun to accept the return, or refund no return needed.

 

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Beginning one second later, either

1. buyer,

2. seller, or

3. eBay itself

can ask eBay to step in to

a. force a refund no return needed, or

b. bill a return label to the seller for a forced refund

- moments after tracking says delivered back,

- not the usual 2 business days to refund.

 

Or instead, you can stall the buyer for up to 21 business days from the start of the return request by clicking Offer a partial refund, which the buyer can accept or decline.

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Re: Return respond cutoff time?

Why get down to the wire?  To play it safe, I'd act by March 2nd!  

Message 3 of 4
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Re: Return respond cutoff time?

Because not all buyers are created equal. I’m not going to reward someone abusing the system with a speedy return.

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