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Return request from buyer

A buyer paid an item by mistake and sent me a return request. I want to know if I accept a full refund for him does eBay will credit me Ad fee standard? 

Screenshot_2024-03-22-10-19-44-155_com.ebay.mobile.jpg

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Re: Return request from buyer

Here is the fee credits table for the ebay.com site. Not for sure if it is the same for Tunisia. 

 

https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128#section1

 

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Message 2 of 3
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Re: Return request from buyer

I'm confused or misunderstanding.

 

Did you ship the item or did the buyer make an incorrect request? It sounds like he should have requested cancellation since it doesn't appear that you shipped the item. How can he return an item that wasn't shipped? 

albertabrightalberta
Volunteer Community Mentor

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: