03-20-2024 09:01 AM
03-20-2024 09:04 AM
Hi @19371931gary . Are you the seller or the buyer? Assuming you are the seller:
1. Did the buyer open a return request?
2. Was the return request automatically approved?
3. What do you see on the return request screen - does it show it's waiting action on your part or the buyer's?
View details of open return requests here: