05-26-2024 07:10 AM
Hi, I purchased a lot of 15 baseball cards, and when they arrived they were not the 15 cards pictured (they were junk). I messaged the seller asking if a mistake was made, and he sent back several messages all basically saying "I was selling 15 cards, not the ones pictured" (though there was nothing in the item description suggesting this). When it became clear they weren't going to help, I opened a return request for INAD. About 36 hours later I get a message from ebay saying "Return is Closed." There's no refund. No return shipping label. Does this mean it was ruled in the seller's favor?
05-26-2024 07:13 AM
Did you have an item number from the listing you won?
05-26-2024 07:34 AM
What was the exact reason you chose for the return and was the return opened within 30 days of the delivery date?
05-26-2024 07:46 AM
Yes, it was six days after delivery, and return option was "Doesn't match description or photos"
05-26-2024 08:42 AM
@norcalbaseball wrote:Yes, it was six days after delivery, and return option was "Doesn't match description or photos"
Sports cards, you only have 3 days to start the return from the time you receive them.
If you paid through Pay Pal, open a case with them or contact your payment source.
05-26-2024 08:52 AM
Good to know. Thanks!
05-26-2024 09:19 AM
Yep it does, sorry to say.
If you paid by credit card, contact your card company.