Return and Refund

[drogorcl]

I purchased an item from a Chinese seller.  Upon receiving g the item I immediately noticed  the item did not meet the item description and posted pictures.  I requested a refund or replacement.  Vendor has said shipping will not justify cost ($29) of the return and has offered to refund portion ($15) of the total price.  I am now stuck with a product I don’t want and not pleased I will not get full value refunded.  What is my recourse? 

[xadexane]

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@drogorcl wrote:

Vendor has said shipping will not justify cost ($29) of the return and has offered to refund portion ($15) of the total price. 

From the seller side, are they able to apply a refund to the original purchase?  This seller is asking for my PayPal acct to initiate a refund. 

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That's also not wise. PayPal has two types of payments:

1. Friends and Family

2. Goods and Services - is reversible

If the "to initiate a refund" is Goods and Services, the seller can dispute and take it back.

Or if they send you a Goods and Services payment to cover the return shipping, it can be reversed.

So unless you get a Friends and Family payment for either reason, you can lose your money plus pay the fees.