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Recourse after 6 mos

I purchased 4 phones in anticipation of an office expansion. I made the mistake of shelving the box when it arrived, and just opened it this week, 6 mos later, when the phone tech came to expand my phone system.  I had received completely different phones than had been pictured by the seller and the ones I received are too old to be compatible. I sent a message to the seller but have not heard back. Do I have any recourse?

Message 1 of 9
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8 REPLIES 8

Recourse after 6 mos

None through ebay.

6 mos through Paypal if you paid that way

Otherwise, contact credit card company if you used one. 

Message 2 of 9
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Recourse after 6 mos

How did you pay??

Try that for relief...

 6 months??

Also I don't believe any one would do as you say by the way.... Could: but very abnormality....

If so, well expensive way to learn.

 

Message 3 of 9
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Recourse after 6 mos

Your bad. Should have checked when received. 

Message 4 of 9
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Recourse after 6 mos

Always inspect purchases as soon as they arrive.   Seller could have mixed up the packages. It happens now and then.   Paypal allows 6 months from date of order to file a case. Credit cards often allow longer. You might have an issue with waiting so long however.

Message 5 of 9
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Recourse after 6 mos

Anonymous
Not applicable

eBay - 30 days

PayPal - 6 months

 

VISA /MC Cardholders have 120 days to file a chargeback for issues related to:

  • A discrepancy in the transaction amount
  • Lack of cardholder authorization
  • Fraudulent processing of transactions
  • Canceled recurring transaction
  • Late presentment
  • An incorrect currency code
  • Questionable client activity
  • Credit posted as a purchase
  • Product not as described
  • Goods or services not provided
  • ATM dispute
  • Credit not processed
  • Chip or PIN liability shift
  • Any other unclassified cardholder dispute

The time limit for MasterCard chargebacks drops down to 45 days for:

  • A warning bulletin file
  • An account number not on file 

 

A lot of people on these boards say that CC chargeback times are longer than PayPal but this isn't the case.

Message 6 of 9
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Recourse after 6 mos

Do you really thing you are owed anything? Put yourself in the sellers shoes and then re-read what you wrote. 

Message 7 of 9
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Recourse after 6 mos

Anonymous
Not applicable

@forward-motion wrote:

Do you really thing you are owed anything? Put yourself in the sellers shoes and then re-read what you wrote. 


This here is the bottom line.

 

"Do I have any recourse?" Realistically, you are not entitled to any.

Message 8 of 9
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Recourse after 6 mos

You need to inspect your upon arrival!

Honestly, complaining 6 months later would bring up lots of red flags.

You could use expensive items for months and simply blame the seller right before the window closed.

I am not saying you would do that, but many would and do in other circumstances.

 

I sold a used Polycom teleconferencing unit several years ago here, good item at the time.

Got a mail a few months later stating that lightning had struck their building and it was not working right.

He was nice about it, but it was not my bad. I am not a warranty house.

 

If they are business phones cant you write them off and move on?

Message 9 of 9
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