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MBG Question: Seller Sent Fake Item, Refusing Return

Hi everyone, I'm seeking some advice and reassurance. I solicited a seller for some items based on their current listings. Long story short, the seller posted a listing for me to buy the item (discontinued and highly sought makeup brushes). In hindsight, it was my fault for not requesting more photos.  Anyway, the brushes are fake (I know this because I already own an original). In good faith, I messaged the seller requesting a refund and offered to pay shipping to return the brushes (seller has No Return policy). Seller did not respond well: seller accusing me of scamming them and refusing to return. Seller has threatened to report me to eBay.

 

I have initiated Return (I chose "items not matching description") and received an automated response that the seller has 5 days to respond before eBay will help me.

 

Seller continues to send me messages and accusing me of scamming them; stating that I swapped the brushes (this is not true).

 

My question: if the seller reports me to eBay, does that affect my Return process and the MBG?

 

Thank you for taking the time to read my post and to respond.

Message 1 of 17
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16 REPLIES 16

Re: MBG Question: Seller Sent Fake Item, Refusing Return

Punctuation goes a long way in being able to read your run on sentence.

You really should start your own thread instead of digging up one from August 2022.

Message 16 of 17
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Re: MBG Question: Seller Sent Fake Item, Refusing Return

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

Message 17 of 17
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