@godsey1 You have purchased an item on a platform that offers a money back guarantee, so you have nothing to worry about. Just follow the procedures for a return. Go to your purchase history and select the item. Mark it as item not as described, which is the option you need to select, and it arrived broken so it's correct. You only get one chance at opening a return case so take your time and choose this option. Seller will have to send you a return label and then all you have to do is print the return label and ship it back before the time period ends. Very simple and you will receive a full refund.
It is not your responsibility to work with UPS, just follow the procedures for this platform and you'll be covered. If you want to send photos to help the seller out that is your choice to make. Best of luck to you....
