How do I get my item back?

[djmonnier]

I'm a novice at returns and I am probably about to learn something the hard way.  I accepted a return for a typewriter. The buyer has received his refund, but I have not received my typewriter. They buyer says he can't print the shipping label.  What do I do now?

[soh.maryl]

Did you know that you're not supposed to refund until you have received the returned item back? 

[stainlessenginecovers]

Short of printing a label and then mailing it to the buyer; nothing more can be done. 

As stated by soh.maryl- don't refund until you get return back. 

[mtgraves7984]

Yes... lesson learned. You were correct to approve the Return, if your buyer listed a Not as Described reason. You wronged when you refunded before you got your typewriter back. (Had the buyer not have been able to print the return label, you'd not have had to refund yet.) Selling on eBay is a long learning curve. Hang in there.