A buyer bought my item on a buy it now with immediate payment. Shortly after, they requested a cancellation, saying they found it cheaper. I denied the cancel request since that is not a legitimate reason for cancellation. They should shop for the best price before they buy. I shipped the item and now 30 days later, they are requesting a return, saying my photos and description were inaccurate, which is untrue. I am denying the request and told them why. I have a no return policy on my auctions unless there is a legitimate problem. She has admitted she is requesting the return just because she had found one cheaper back when she first bid and because I denied the cancellation. I feel like ebay is going to put the refund through and I will have to lose $20 in shipping fees for the return postage and initial postage. Is there anything to do, since she is going against ebay policy or do I just have to lose the money?
