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HELP

HELP EBAY ITEM NOT RCD AS DESCRIBED. FILED A CASE I WWAS SUPPOSE TO CALL EBAY YESTERDAY, I WAS GOING TO CALL AND THE CASE HAD SOMEHOW WAS CLOSED. I RCD EMAIL FROM SELLER ASKING WHEN THEY WOULD GET THEIR ITEM BACK!

IS THERE ANY WAY TO CALL EBAY?

THX

Message 1 of 7
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6 REPLIES 6

HELP

IF Y'VE HAD A RTN LBL AND THE RTN BEGAN OVER 15 DYS AGO @lisa3847 IT CLOSES IF NOT RTN

Message 2 of 7
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HELP

NEVER MAILED THE ITEM.

Message 3 of 7
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HELP

Are you saying YOU never returned the item? Or what exactly?

When you receive an item that is not as described, you open an item not as described case.

There is no reason or need to call anyone.  Four days after opening the case, you return to it and ask eBay to step in.

Hard to understand why an eBayer with 2498 FB would not know how to handle this.

BTW, your caps key is stuck.  

Message 4 of 7
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HELP


@lisa3847 wrote:

@bebe-1153 wrote:

IF Y'VE HAD A RTN LBL AND THE RTN BEGAN OVER 15 DYS AGO @lisa3847 IT CLOSES IF NOT RTN


NEVER MAILED THE ITEM.


AS S8 @lisa3847 IT CLOSES IF NOT RTN

Message 5 of 7
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HELP

What's with all the yelling!?

 

If you don't return the item, you don't get a refund. 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 6 of 7
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HELP

If you do not return the item, you will not get a refund. The case closes automatically if not returned. 

PS. All caps is hard to read. 

Message 7 of 7
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