05-21-2025 01:09 PM
The return address is fake and the only help from eBay has been to tell me I am responsible for the return and I need to do so by May 22. When I try to report the seller I'm told I can't until I "take action" by returning the item.
05-21-2025 01:57 PM
What do you mean by fake?
How do you know?
If it is indeed a fake address you need to get eyes on the case, not just a bot.
You will need to use the chat feature and/or request a call back and have an eBay rep look at it.
05-21-2025 02:02 PM - edited 05-21-2025 02:04 PM
Are you trying to return a item to a seller or are you the seller having a buyer return a item to you?
If you are trying to return to seller, did the seller issue you a prepaid Return Label thru eBay?