01-13-2024 08:58 PM
01-13-2024 09:01 PM
Try another browser to rule out a browser issue. Preferably the latest version of a popular browser with default settings and no add-ons installed.
Using a VPN or hotspot, or certain types of privacy software can also cause Captcha issues.
12-01-2024 01:03 PM
I am also tired of this Captcha, as a buyer this is SOOOO annoying and gets into a loop. I am going to stop using EBay unless they stop this stupidity. This is not protecting themselves of anything but stopping sellers and buyers from using this service. I am Longtime EBayer for over a decade. But this Captcha causes my search to restart and loose the page I was intending on. If you dont want real people on your site, successfully done EBay Great job to stop commerce from frustration to no end!!!!
12-01-2024 01:25 PM
If you are not using a VPN, hotspot or privacy software, which browsers have you tried?
Repeated Captcha requests or failures might be a sign that your browser is having problems saving cookies properly, or else a sign of a network issue. Using a VPN or a hotspot, or certain kinds of privacy software might also cause some issues.
Make sure your browser is up-to-date and has JavaScript enabled (and not blocked) and that cookies are not being blocked:
https://www.whatismybrowser.com/
Try using a different browser or a private or incognito browser window and see if you run into the same Captcha issues. If not, try manually erasing just your eBay cookies once in your original browser.
If you are using an ad blocker, try temporarily disabling it to see if that makes a difference.
If you are using a mobile browser, try changing to a different browser mode: mobile, classic or desktop. Try a desktop browser or a mobile browser in desktop mode.
Or try using the eBay app.
If you contact eBay directly, mention ALERT15299 to have your account added to the open ticket.
12-01-2024 01:51 PM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.