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store graphics are missing

My store graphics are missing.

Also when I click my store it says that this page does not exist.

I can get to my store by clicking nto an item first.

Not real sure how this is affecting my sales.

Please fix.

Thank you, Amy

Message 1 of 62
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61 REPLIES 61

Re: store graphics are missing

Same thing here and for my mom and dads stores. I called in to report it. Categories are not showing sub cat's and has no search store bar.
Message 2 of 62
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Re: store graphics are missing

See what's trending on eBay Community tonight.

#1  eBay stores SNAFU

#2 Scams and Scamers

Message 3 of 62
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Re: store graphics are missing

I had not noticed last night but this morning I see that my categories are a

silly little list - nowhere near what should be showing.

Hopefully the techs can fix all so we don't miss a sale.

 

Message 4 of 62
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Re: store graphics are missing

Just noticed that my store colors are back.

Thank you.

-

But the categories are still just a partial list when viewing an item.

 

Message 5 of 62
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Re: store graphics are missing

Hi all, 

 

We're working to fix a couple of issues with stores right now. Will provide updates as we get them. 

 

Thanks. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 6 of 62
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Re: store graphics are missing

Looks to be back to normal. TYVM

Message 7 of 62
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Re: store graphics are missing


@under10dollars wrote:

Looks to be back to normal. TYVM


Hi @under10dollars,

 

That's so great to hear, thanks for confirming! 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 8 of 62
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Re: store graphics are missing

Good Morning,

Store colors are back as mentioned yesterday

but:

the categories are still just a partial list when viewing an item.

This could be important for sales.

Please fix.

Thank you, Amy

Message 9 of 62
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Re: store graphics are missing

TECH PROBLEM:

 

The categories are still just a partial list when viewing an item.

This could be important for sales.

Please fix.

Thank you, Amy

Message 10 of 62
latest reply

Re: store graphics are missing

TECH PROBLEM:

Can you let me know that you are working on this.

Was hoping it would be fixed by now:

Same message sent this morning:

 

The categories are still just a partial list when viewing an item.

This could be important for sales.

Please fix.

Thank you, Amy

Message 11 of 62
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Re: store graphics are missing

Getting better - There are about half the categories now.

Hoping to see my full list soon.

Thank you, Amy

Message 12 of 62
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Re: store graphics are missing

Sadly there are still 13 categories missing when viewing an item at my store.

Please fix.

Thank you, Amy

Message 13 of 62
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Re: store graphics are missing

Dear Alan,

Today there are less categories than there were the last message.

Please fix.

Thank you, Amy

Message 14 of 62
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Re: store graphics are missing

alan@ebay

 

you may not be seeing the above messages

Message 15 of 62
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