04-04-2020 12:27 PM
04-04-2020 12:35 PM
What browser are you using?
Have you tried another to see if the problem still occurs?
Are you able to compose an entirely new message and send it?
04-04-2020 01:37 PM
thank you soooo much. I switched to google chrome and everything is ok.
04-04-2020 01:49 PM
You are welcome -- glad to hear that worked.
Depending on what browser you were using originally and what the problem is, it might be worth trying to go back to your original browser and try deleting your browser cache and possibly erasing your individual eBay cookies. In some cases, a browser add-on or extension can cause issues with messages (Grammarly was one that caused problems with entering new message text), so trying to disable your browser extensions may help -- if so, you can try re-enabling them one at a time to see which one is causing the problem.
04-04-2020 03:30 PM
thank you again, you are a great help.