Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Community Activity
How do you respond to buyers complaining about shipping price post-sale?
With the changes in types of messages I've been getting, I'm beginning to re-evaluate to adjust my reply tactics accordingly. I haven't had many of this specific type of post-sale shipping price complainer in awhile until recently, I got 2 in the las...
Appeal or not?
So frustrating, one of my listings keeps getting violated and removed with the reason that it is violating the Adult Items Policy. 5 times now its been removed. Here is another beautiful example how ebay refuses to be clear and actually be helpful. T...
Why Am I Being Sent to Collections??
Hi everyone. I had some difficult issues with a buyer the beginning of the year. She falsely claimed to not have received an item and I won the appeal. The issue went back and forth and she eventually filed a chargeback. I filed a claim with my bank ...
how to return a product buy with Cash on Delivery
I sold an (**bleep**) 100% authentic 2004 Dior Jacket to a guy. Everything went well, money is on my bank account. Almost two weeks later he initiated a return/refund process and wrote me that the buttons are fake (which we cleared up aren't). He 100...
Got scammed by seller and eBay wont help
So, i bought an item, and apparently de seller marked the item as delivered almost as soon as i Bought it. (The shippment history states that the item arrived from China in just 2/3 hours, which is impossible.). So according to this, the item arrived...
Well, this is a new eBay selling tip urban myth for me.
Just when you think you've heard all the eBay selling tip urban myths, I stumble upon a new one. I came across this on social media from a seller trying to generate more sales: "So I’m trying the theory of buying something on eBay to generate more sa...
Heads up: changes to Seller Initiated Offers (SIO)
Recent & upcoming changes to SIO. eBay recently launched an offers management page. Currently only automated offers are included. Find it by navigating to: Seller Hub > Marketing > Offers Here's a screenshot from last week's Seller Check In showing t...
Resolved! Sales have been fine - am I the only one?
I read a lot of complaints about selling - slowdowns, no visibility, low-ball offers. I'm a big believer that you just have to work for your success. Many here seem to think that eBay and potential buyers owe them a steady stream of profits. I just f...
