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issues with bell notifications

I have been having bell issues since Friday.  Right now, it shows I have 4 items to ship, but there is only 1.  The others were shipped the last few days.  After I shipped my item on Friday, the bell still said 1 to ship, but nothing was there.  Each day, as a sale was added then shipped, the bell number kept increasing.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

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8 REPLIES 8

Re: issues with bell notifications

I've had the same problem since yesterday.  The bell is showing I have 2 items to ship but they have been shipped.  If you click on the bell, it says no items to ship. 

Message 2 of 9
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Re: issues with bell notifications

@evry1nositswindy , @evry1nositswindy 

 

Here's my thread on this and the "with reserve met" count for Auctions with bids being OFF ... this thread started the 13th although the issue started prior to that.  The "with reserve met" started working right late today but the bell notification is still off ... says I have 13 to ship, reality is 2 ... the other 11 went out Friday - Saturday and today ... 

 

Re: Seller Hub "with reserve met" notification not... - The eBay Community

 

I am sure they will get it fixed ... 

Regards,
Mr. Lincoln - Community Mentor
Message 3 of 9
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Re: issues with bell notifications

I have the same issue appearing.  Glitch.  I hope it works through soon. 

 

Message 4 of 9
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Re: issues with bell notifications

Thanks @mr_lincoln .  I was had an antique show all weekend and hadn't been on the community to see it was an ongoing issue.  Just shipped items when I got home each night.  It is a desktop and phone issue.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 5 of 9
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Re: issues with bell notifications


@kapic_9306 wrote:

I have the same issue appearing.  Glitch.  I hope it works through soon. 

 


@kapic_9306 The one fix happened about 5 days after I created the thread on the tech board.  They update their servers at least once a week (historically on Thursday) so depending on what's involved with the fix it might get accomplished later this week. 

Regards,
Mr. Lincoln - Community Mentor
Message 6 of 9
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Re: issues with bell notifications

Same issue with me Bell says ship

I already shipped the item

Message 7 of 9
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Re: issues with bell notifications

This happened to us a year or two ago. It was fixed. 

Message 8 of 9
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Re: issues with bell notifications

Me too.  Shows I sold something, but buyer hasn't paid.  Only buyer did pay hours ago.  AND no notice that I received payment through email either, just the email that says the item sold and is awaiting payment.  What is going on here?  

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