ebay too slow

[madiamkaz]

Hi im just wondering if anyone has a fix for this,,i have a good fast computer and everything is working fine so i know the issue isnt my PC, but for months now the ebay site is so slow its almost impossible to use,,its so choppy and takes for ever to load, i tried using the site in an incognito window and it was much better, but id rather be able to just use it as i always have done,,,ive actually stopped bying on ebay and have resorted to gumtree,,,,but i would still like to find a solution,,,,
my PC is running windows 10 64 bit and i use google chrome as my browser,,any suggestions would be welcome, thankyou

[lex-talon · Accepted solution]

Did you try clearing out your cache/cookies/browsing history? Do that and log back in.

[variety_nook]

Have you tried defragging/optimizing your disk? That's what I would try if I were you. 

[variety_nook]

BTW, I also run Windows 10 with Google Chrome. When eBay starts performing in the manner of which you're speaking, I defrag/optimize my disk. Even though other sites may be running without a hitch is'nt necessarily an indicator as to how well every website will run on your PC.

eBay's website has a MASSIVE amount of users, advertising, information, etc. Your PC's system is sorting through all of these bits and pieces of information on your disk and attempting to organizing them, that's what's occurring when you see the little wheel spinning round and round while you wait for a page to come up.

It sounds like the eBay information being stored on your disk as well as the live feed has/is becoming garbled and scattered (for lack of better words) on your disk to the point that your system is having a difficult time trying to retrieve and organize the bits of info so as to be able to bring up the page in an efficient and speedy manner. Defragging/Optimizing your disk should clean this up for you.

Not a very technically savvy explanation, but in layman's terms, that's more than likely what's happening. Good Luck!

[pocomocomputing]

Here is a post I make occasionally for issues like yours. Sometimes it helps an eBay user. You might want to try some or all of what I am posting. Perhaps you have. If you still have issues, please post back with more details on your computer like Windows Version, browser make and version, using a desktop computer or laptop or mobile device like an tablet or smartphone, or any other details that might be relevant so that others can try to help.

To minimize issues with ebay and any on the fly code changes, clear your browser cache and cookies each day or after each browser session. Old code may be in the browser cache and not cleared with the new code so ebay may not work properly because of this.

Clean your browser cache and cookies using CTRL SHIFT DELETE? Make sure you are logged out of eBay and any site and follow the popup box to clean your browser.

Warning: Clearing cookies might lose cookies for some sites that are used to store preferences for that site. I do not care since nothing is critical and prefer to not have any cookies left on my computer so I have my browsers set to remove cookies and cache upon exit from my browser session.

Do you have another browser installed? I find it is best to have another browser installed to see if a recent browser or eBay update makes my browser not work properly. I use FireFox browser as my main browser (FF works well for the past 5 years) with Google Chrome and Opera browsers as backup.

Also, I find these tools handy to clean up my Windows computer on a regular basis.

I would suggest getting free CCleaner and set to run on startup to clean your computer. Install the free version. Make sure to set it to clean all files including those within the past 24 hours (an option to set).

http://www.piriform.com/ccleaner

Install free AdBlockPlus to block most ads in your browser. I have used it for years and many eBay members too. It works for eBay and other web sites. This tool speeds up working on eBay a lot without all the moving ads.

www.adblockplus.org

I would also suggest installing free malwarebytes to scan your computer for malware. This program is for malware only and catches many things that virus programs do not. Run once a month or so to check your computer. Install the free version.

https://www.malwarebytes.org/antimalware/

I have had all three installed for years as well as a internet suite for anti-virus and have had minimal issues. I still managed to get a virus in the past 10 years a couple of times (from Photobucket through their banner ads that ran Adobe Flash, I disable flash now and only turn on when I want for a site. You may want to disable Adobe Flash as well and enable only when needed). Adobe Flash is not recommended to use any more by many browsers (Google, FireFox) as it is so prone for malicious software hidden in it.

[madiamkaz]

Thankyou so much for taking the time to write such a detailed response, i will try some of the things you have suggested, i do run cc and malwarebytes, but i dont have an ad block so i will look into that, thankyou for your time, cheers

[madiamkaz]

Hi thanks so much for your response, will Defragging/Optimizing my hard drive affect any of my stored things adversely in any way ?

[thatsallfolks]

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@madiamkaz wrote:
Hi thanks so much for your response, will Defragging/Optimizing my hard drive affect any of my stored things adversely in any way ?

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It's a good idea to back up your files before defragging. It's a good idea to have a regular backup schedule.

[strawberrypatch5]

Having same problem for past couple of weeks...Have defragged, Have cleaned up history, Have deleted many eMails, etc. etc. 
None of my other links are running slow...
Must be eBay???

[eagleecomgoods]

I get that spinning wheel a lot when trying to list too. I tried all the browsers and find that "opera neon" work most of the time when chrome or other browsers won't let me list. It is very different and weird at first to use, but is very fast. Just go to the Opera web site and look for Opera neon , best to Google it and do some research.

[flolinn47]

ebay is too slow, all the pop up ads slows it down.  also the back to seach is not working correctly, takes me back to a wrong page.  I have to us the ms back arrow

[rockz1101]

Great help reply! I do everything suggested herewith very few issues (so far) with the USA eBay site when using Chrome or Firefox.

[variety_nook]

Hi @madiamkaz, sorry to get back with you so late. I use "Norton utilities 16" for optimizing and defragging, as well as other PC maintenance. I've never had any issues with it harming any of the info stored on my system; However, as @thatsallfolks suggested, it would still be a good idea to backup your files before doing so. If memory serves me right, when defragging with Norton Utilities 16, you'll be able to set a restore point prior to doing so.

Norton Utilities 16 cost $20 at the time that I purchased it. A one time fee. Once purchased you can install it on up to 3 different systems. I've been very happy with it as it does clean up a lot of garbage on your system that causes it to run poorly.

I also use Norton Security, but don't believe that, that's a requirement in order to install Norton Utilities 16. You can call their customer service. They would be able to help you more and if need be, walk you through all of the steps to install it. I've been very happy with Norton products for 7 years now. Never a problem and if you think that you may have an issue they're more than happy to remote access your System and troubleshoot/clean up any problems that you may be having.

I know, sounds like an advertisement, but as with any product, if it works great for me, I'll recommend it to family and friends. Good Luck!!!

[vickerman167]

Still slow for me!

[honestabe411]

Yes I agree. Very slow even on my new iPhone.