cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ebay site problems

Keep getting this mesage: "Something went wrong. We're sorry.

If you want to start over, go to the homepage. If you're stuck, let us help you." 

Anybody know what's going on?

Message 1 of 37
latest reply
36 REPLIES 36

Re: ebay site problems

This has been going on for more than 3 days already, since the make the NEW UPDATES on the page, it is so anoing, I have to pay for a couple items and can't stay on long enought to do that, costumer service will be unable to help 'till thet ingeniers fix the bugs

Message 16 of 37
latest reply

Re: ebay site problems

It's 10 EDT & it's still shot. Losing sales by the minute. I was was having a good week for a change.

Message 17 of 37
latest reply

Re: ebay site problems

I get the same message, very frustrating. Don't know what to do, I can not look and browse for things.
"Keep getting this message: "Something went wrong. We're sorry.
If you want to start over, go to the homepage. If you're stuck, let us help you."
What can I do??
Message 18 of 37
latest reply

Re: ebay site problems

Yes, the same here. Page not found. Homepage does not help either and it's been going on. Keep getting this message: "Something went wrong. We're sorry.
If you want to start over, go to the homepage. If you're stuck, let us help you." Hope eBay can fix it soon it is almost impossible to search and purchase items.
Message 19 of 37
latest reply

Re: ebay site problems

Hello Tyler,

refresh does not help on my site. I just can't get the pages pulled up and when I have a page the next one does not pull up. It's like I am stuck. Also when I open a new search on eBay page for certain items. Page not found.  If I am lucky I can see a page.  I hope you can fix it soon.

Message 20 of 37
latest reply

Re: ebay site problems

Same issue here. Doesn't seem consistant either. Occurs randomly when searching or opening up any ebay pages in general. I really hope this gets fixed soon...

Message 21 of 37
latest reply

Re: ebay site problems

I am getting the same message..there must be something wrong on their end..

Message 22 of 37
latest reply

Re: ebay site problems

Is this why the only sale we made all day was to someone I told (from another site) to go to our store to purchase the item??  Actually sales for the last three days have been fairly low....

Message 23 of 37
latest reply

Re: ebay site problems

The odds are that "they" will say that you are the ONLY person who ever has called to complain and that persons in customer service have no knowledge of what website engineers are doing. They will try to placate you by telling you that there is a "meeting with management" which is coming up soon and that they will pass along your complaint to them.

Want to really freak "them" out? Ask for a link to the "old website" which you may use until anyone gets the "new website" to work. Many Internet sites do this these days, but allowing customers the luxury to using "the old website," which once "worked," is a bit to much for eBay. Maybe when half the buyers and sellers flat-out begin to leave, eBay will wake up and fire the idiots in computer software who are screwing everything up.
Message 24 of 37
latest reply

Re: ebay site problems

Same here all day, i hope they fix it soon! I'm having a terrible time trying to list anything, ugh
Message 25 of 37
latest reply

Re: ebay site problems

The more things change....the more they stay the same.........or worse!  Even the eBay bucks thing doesn't work.  Could the 10% promo was just to good to pass up and it overloaded the system?  Or part of it?  Maybe so, but at any rate, somebody is losing and it's looks like both ends are falling apart, the buyer and the seller = eBay!  Bingo....it's been more than 24 hours and I'm waiting for the eBay VOLCANO to erupt....zipper_mouth

Message 26 of 37
latest reply

Re: ebay site problems

I called into eBay and they confirmed they were aware of issue and working on it. 

My issue stated last night 6-12 and it is now 6-14 3am. Still getting error messages.

there is a current promotion of 10% eBay cash back, I haven’t been able to make purchases. 

EBay has become a terrible experience at every turn. I don’t see it changing. 

Very difficult to make a profit as a seller. Both eBay and China are killing our business and quality of goods. 

Searching for a solution....

 

Message 27 of 37
latest reply

Re: ebay site problems

"Searching for a solution..."

 

All solutions are now made from Unobtanium and manufactured in the backalleys of you-know-where, but the good thing is that most are under 99 cents with free shipping, and there's no import duty or sales tax to pay. Unfortunately, most break the first time they're used.

 

I suspect that alcohol, narcotics, or "more permanent methods" are pretty much all we're left with at this point.

Message 28 of 37
latest reply

Re: ebay site problems

Thank you, tyler@ebay, for the update.  There are reports on the Buying Board and also possibly on the Selling Board.  Sorry, not sure about any on the Selling Board but I know there were on the Buying Board.

 

The issues have been occurring on phone and computer, all browsers, and affecting search, buying, selling, listing, paying, and My Ebay; there may be more issues but that is what I have seen.  Some can't get anything to work, so very extensive site wide issues.

 

Thank you again!

Message 29 of 37
latest reply

Re: ebay site problems


@tinytreasures wrote:

Hello Tyler,

refresh does not help on my site. I just can't get the pages pulled up and when I have a page the next one does not pull up. It's like I am stuck. Also when I open a new search on eBay page for certain items. Page not found.  If I am lucky I can see a page.  I hope you can fix it soon.


tyler@ebay

Message 30 of 37
latest reply