ebay keeps wanting to verify javascript

[howlingmacy]

For the last several days I keep getting the following message when I go to log into ebay. The browser never reloads automatically and I never get the pop up to confirm. I have to reload manually but there is no pop up to confirm.

Message:

Validating JavaScript Engine

eBay requires that all visitors be running JavaScript. This page is validating your browser's JavaScript engine and functionality.

Your web browser will automatically reload shortly and you will receive a pop-up asking you to confirm your form submission again. Confirming the form submission again will allow you to continue to visit eBay without further incident.

If the page doesn't automatically attempt to reload, please do so manually.

[sonoma-valley-tom]

Hi.  After 3 days of being locked out of my 25 year old eBay account with more than 3 dozen attempts to sign-in I finally stumbled on the solution.  

My system:  HP desktop PC.  Google Chrome. AdBlock enabled.  Javascript enabled.

Went to Chrome settings. drilled down to Javascript page.  Specifically whitelisted www.ebay.com.

Problem solved.

BTW,  I downloaded Firefox yesterday.  Sign-in to eBay with no Javascript hassle.

[winyboywolf]

I use firefox and that is where the problem with javascript started for me. And a couple of days ago when I couldn't get into one of my accounts, I had the same problem when I tried using google chrome. But the problem has mysteriously cleared up at the moment and and as of today the log in is different with ebay now. It now shwoing the option of switching user accounts. So far so good.

[ekmadonna]

Now I am having the same problem and can't get access to one of my other accounts. I am stuck and do not know what to do. I wish they just stop screwing with things especially when there is no dedicated phone support.

[kipfl1554]

to: eburtonlab

The alt sign in link you provided does the same thing. Cannot log in with another acct.
( I haven't fiddled with any settings yet)

[eburtonlab]

[I posted this in the other thread, but it belongs in this one]

If you are getting a javascript error in Chrome, check your browser's privacy and security: site settings: javascript. Make sure ebay.com is not blocked; if necessary add it to the whitelist of allowed sites.

[howlingmacy]

How would you check this in firefox?

[eburtonlab]

@howlingmacy 

I do not know if Firefox has a specific javascript section that allows you to block certain sites; another user mentioned the Chrome setting specifically as the solution to their particular javascript problem.

You can check if javascript is enabled in general in your browser here:

https://www.whatismybrowser.com/detect/is-javascript-enabled

[atomic-rooster]

I was able to get back in simply by changing my password.  Quick fix but fingers crossed it lasts.  Here's the response I got from eBay.  Hopefully beneficial to some here that have the same problem.....

This may have happened due to corrupted logs stored in your browser. For your reference, your browser stores your log in details and uses it so that you do not have to log in again each time you visit a particular site. A sign in issue is the indicator that your browser has a problem reading the log in details.

To resolve this, please follow the below steps:

1. Select Sign-out to log out of eBay.
2. Clear your browser's cache and cookies. (you can usually find this option in your browser preferences or settings)
3. Close all the open browsers except for the chat window (if you're in chat). This is essential because most browser stores your log in details (cookies) in your computer's RAM. Closing the browser will clear all the details and errors that are causing it.
4. Open a new browser window and log in.

You can also try using an alternative browser - for instance Firefox or Chrome if you were using Internet Explorer, or vice versa. This is just to check whether the issue is or isn't from your browser's end.

[freeman123456]

HI Solve this Issue fro me and most I know.

1. reset chrome to default       (chrome setting / advanced / Restore setting to original default)

2. Open up Ebay again and a blue banner at bottom of screen will ask you to agree wait for it - then agree

3. Now it should work fine - login as normal 

Clearing cash and all the other things didn't work for me..!

Good Luck enjoy

[basararas]

Here is what I did, the cookies are treated as corrupted on the new login page so:

1- Open password manager settings of your browser

2- Open notepad or similar

3- Make the passwords and usernames visible and copy info to notepad, will delete later

4- Delete all user pass data saved on your browser

5- Login and use the credentials on the notepad

6- If needed save the passwords when asked by the browser

7- Discard the notepad once all credentials are logged in

[benjamin2pk]

There is one thing in Firefox 76 which is much easier then getting a new browser:

Check if you have a little shield icon in the left corner of URL bar. Click on it and toggle the Enhanced Tracking Protection for this site OFF.

And that's it! 🙂

[craig-exx]

>> Check if you have a little shield icon in the left corner of URL bar. Click on it and toggle the Enhanced Tracking Protection for this site OFF. <<

didn't work here on ebay.de
What I noticed - javascript validation issue is mostly in the night - morning to evening perfect login. Same PC, same browser (Firefox) nothing changed.

While ebay.de does permanent javascript validation -> ebay.com is logging in. Something wrong with ebay-europe? World time issue??

While ebay.de does permanent javascript validation in firefox -> MS Edge browser logging ebay.de in. Something wrong with Firefox? But Chrome seems to have the same issue...