eBay International Shipping Program Issue

[kicks239]

I have been enrolled and have shipped more than 500+ orders of the same exact item and same size box/weight since February 2023. Then randomly did why but on September 1st I updated my listing buy it now price and saved it and now all of a sudden my listings do not show up for international buyers even though I am enrolled currently in eBay International and had international orders sold the last week of August.

Please someone help me! I have talked with 3 eBay reps by phone 2 reps by Twitter DM and 1 by email and all have said they would get back to me in 24-48 hours and that was 10 days ago.

[kmcangel2012]

I have had the same issue on another account and posted about this. I did not know about it until one of my regular buyers said something. Here is where it gets interesting..... Just listing as usual, only US and Canada show up...no other countries. So, I added USPS First Class International as an option and all countries show up....then when I go to print the label.....it defaults to EIS! I have shipped 2 orders and no issues with EIS sending it instead of USPS. This has to be a glitch in Ebay's system where the buyer cannot see EIS until they pay???