customer support

[mmc3948]

customer support information instructions on eBay site do not work or exist as given.

cannot connect with live person only recording stating to go to ebay.com /help

ebay.com /help instructions begin the same non-working instruction cycle

it appears that eBay no longer wants to provide any customer support

Is there no way to communicate with a live person at eBay?

[eburtonlab]

For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.

Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/