Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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How to Contact Ebay about Technical Error

I'd like to contact ebay about a technical error.ebay's customer support "contact us" page goes around in circles with help articles but no way to actually "contact us". I've just spent the last 50 min going around in circles trying to find a way to ...

USPS Advantage media mail

When bulk printing labels The default is showing a media mail instead of United States Postal Service advantage, even though on the listing, it shows United States Postal Service advantage, please fix this. I tried to call to have a personal conversa...

Images will not enlarge and are pixilated / compressed on ebay app when making a listing.

Ive tried reinstalling the app, changing phone app, reinstalling my whole phone, nothing helps. My partner on the same account with app has no issues. Using samsung galaxy s21 ultra. Ive listed over 10k items with this phone and never had an issue ti...

User avatar by Thrill-Seeker
  • 101 Views
  • 1 replies
  • 1 helpful

Edit item "BUG"

So from time to time I like to update I like to change photos and alter prices on items. For example I was working on the patches I have listed. If I search my listings by title it yielded 13 results for the word "patch". Didn't think anything of it ...

Case on Hold

Hi, I’ve been using eBay for over a decade and this is the first time in which my return concerns have been pushed out 3 times. It’s still on hold as we speak and it’s been the deadline of it, only for me to be told over the phone that I’ll be extend...

Received an Ebay item I have not ordered - not a cheap one either!! It must have been a mix up at th

I received an expensive looking cardigan that I did not order. It seems to have been a mistake at the Ebay centre in the UK. I have tried to find the seller whose address is on the parcel via facebook, but no luck. Somebody somewhere must be quite up...

User avatar by Rising Star
  • 82 Views
  • 2 replies
  • 0 helpful

Access Denied

The pattern is pretty much the same. I go to Ebay and start looking for stuff. After about 2-4 accesses I get "Access Denied". Go to a different browser and get "Access Denied". I can go to VPN and sometimes access comes back. Really annoying.

User avatar by Adventurer
  • 34 Views
  • 0 replies
  • 0 helpful
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