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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Frustration: New Indexing Time Lapse for Listing's

I'm very frustrated. Have any other sellers of clothing had a delay in new listings showing up on your ebay store? This has been happening to me this week. After 2 calls to ebay, I was told it is because of indexing of products. They said it can be a...

Message Attachment

I cannot attach photos to my messages, it will not accept them. Tried different browsers, computers, file size, browsers updated, reboot, nothing works.

Resolved! Shipping Policy has no exclusions but buyer can't purchase with PO Box

Hello, I have reported this issue to Ebay for Biz on FB, but I did not see any reports here. I have almost 10,000 listings. Most of them (8,425) are lumped into one free shipping policy. About once per month, I get an email from a buyer stating they ...

Not sure if viewing older listing revisions is displaying older description correctly

I was looking at the revision history for a listing, eghttps://www.ebay.com/rvh/166267198220?rt=nc&_trksid=p4429486.m148105.l48144 which says there was a description change. When I compared the current listing description, against the revision that I...

Drop Downs Will Not Work

I had listed an item. After listing I realized I picked the wrong category. I went to item and then edit. I picked the new category. When I did this it cleared the item specifics. I went to the first drop down and picked the MFG.When I went to the ne...

Dissaperaiong eBay !

Hi All,I have used eBay for some 15 years. Never had this problem before. AND, it only happens on my PC. My phone and tablet have no problems using eBay at all. The problems is, after logging on, I type in an item name or type I want to seach for and...

Feedback

Will not let me give feedback last couple days , hopefully system get fixed soon

Something went wrong: 429 msg when logging in app

I receive this error message every time I try to log on the mobile iOS app. I’ve tried restarting my device, reinstalling app, looked for tracking in privacy settings to toggle on as some other posts have suggested but nothing seems to be working. I’...

Every auction I click on shows 10 large balk boxes before the description .

This has happened on another computer with no connection to mine.

Resolved! How do I contact a Blue about an ongoing Technical Issue on my Selling Account

Hello, back in the day - you could contact a moderator in these threads. I'm wondering how to do it now.I have posted on the Technical Issues sub and I have been contacting Ebay for Biz for the past 1-1/2 months about my issue to no avail. My issue i...

trouble with e-bay

I bought a pirate hat and sword from seller 7thavenuestore received sword but not the hat. Went to history purchase and it is telling me that there is no purchases at all this year. Whats going on with the site.

Unable to leave feedback

I try to post feedback and it tells me "We can't find this transaction. Please check your purchases to leave feedback" Which I did and it still won't allow me to post feedback. That page tells me "We ran into a problem saving your feedback. Please cl...

Customer shows up for local pickup without contact seller first

A customer recently showed up at one of our locations to pick up an item that was purchased with instructions of "local pickup only". This customer did not contact us after purchasing the item and just showed up at one of our locations looking for hi...

Thumbnail not displaying the main photo

We noticed in our store a random amount of listings, perhaps 1 in 10 on the first page are displaying what seems to be the second picture on the preview so we did a bit of investigating and I do not believe it's just a weird cache issue and people se...

Sales Report not showing most of my shipping costs for 2022

If I go to Performance/Sales and bring up the sales report for, say, 1/1/22 - 12/31/22 it only shows the shipping labels I paid from 11/25/22 - 12/31/22 under the Selling Costs Breakdown. It shows $0 for any shipping labels I paid for before that dat...