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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

nababana

nnevefr mind

SEND OFFER button not working

Ive tried several times to click on send offer and all the listings eligible only say edit instead of send offer.

US item not showing up in UK

I have some items and know they will also be successful in the UK, but when I go to ebay.co.uk and ran a search on four words from the title - zero results. Even some older items aren't showing up? Is there a way to get them to show up?

Can't access properly

I have to use the shift button to access ebay and cannot convince the site that I am human. Seller Feedback is totally out of the question.

Item listed for sale on my account, but I did not list it. Where do I report it to ebay?

eBay item number:134691582068 is not mine. I don't even own one of those.please let me know what to do about it.thank you

Messages

All my messages that I had saved in individual, separate, labeled folders are now empty. No content at all .As well as my purchase history is 90% gone . Why?

Shipping Policies Not Updating Properly Cant Tell Which listings are using them...

Shipping Policies Are Not Updating Properly - after re-assigning listings says 0 listings being used by policy but if I try and delete or modify the policy I cant because it says there are currently listings using the policy. Since it shows 0 I also ...

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Items not showing up In Search on AP

Sales have completely tanked to 50.00 for the last two days……went to search for known items listed through the ap but each item i search it produced zero results as you can see the shoes are clearly there when not searching but as soon as i type in i...

Resolved! Problem with ebay Paypal

Have been having same issues on and off over the last 2 weeks. Trying to process from cart or from purchases or any other way Paypal keeps looping back to the payment page and doesn't process the payment. Keep retrying over and over and suddenly it w...

USPS Priority SMALL Flat Rate Box Option Gone AGAIN in Listing Shipping Options

Why does this keep happening? Trying to list an item. Go to shipping area. Enter weight & dimensions of Ground Advantage pkg (as I was advised on the shipping board previously since I'd like to offer choices) and try to add PM SMALL FR Box in the nex...

Resolved! Help... Shipping options are from another planet today. Everything was normal yesterday... not now!

I went into a listing today, to change the price and change to free shipping.... and something has messed up my shipping options. Everything was fine and normal, and what I am used to seeing... but today, it looks like I can't just change shipping op...

Shipping Services Not Saving and Blanking out

Trying to start a new listing. I’m being prompted to enter package details and select shipping service. I do all of that. If I make any changes outside of shipping, or click on “List it”, it goes back to “select a shipping service”. Can’t even make c...

No option for womens in clothing department category

In case anyone at Ebay cares, I just listed a womens vest and it required an entry in the item specifics department category. The only option was mens. teens, and unisex. So I listed my womens vest under unisex, but that is not quite right. Anyone wi...

cambiar contraseña

no puedo cambiar la contraseña y iniciaron sesion en otro dispositivo que no fue mi persona

Item specifics missing

Hello, I'm a clothing and shoe seller and have noticed that lately, Rayon (material) and Western (theme) seem to have disappeared from most shoe and clothing related categories as pre-loaded available options when entering a listing's item specifics....