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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

There seems to be a problem completing the request at present.

constant almost daily now problems with searching on ebay - after a few pages you either get this message - a tech fault code...a blank page or it just hangs - then you have to go back to the start of ebay search and rebuild your search paramaters......

unable to see the orders tab interface in a single glance,

Hi,unable to see the orders tab interface in a single glance,every time i am going to bottom to slide horizontally to see last option to check feedback and leave feedback,it happened few month ago and again now it is happening.i am using 19inch monit...

ebay glitches causing daily budgets for promoted displays to be adjusted automatically to $7,000

Have others experienced ebay glitches where your daily budget for a promoted display is changed by the network system from $50 to $7,000? ebay has admitted this error but still withdrawn the money. They have not refunded it nor committed to refunding...

Customize search option does not display small thumbnails

All of my save searches were changed to default settings by eBay. When I use the customize search option all of the options are changed with the exception of image size. Regardless of size selected, the search will only show the very difficult to wor...

NAVIGATE

BOUGHT A NEW PC AND CANNOT BID ON EBAY. ONLY SHOWS ME PICS OF ITEIMS. CANT SCROLL OR BUY.

Purchase Shipping Label Issue

I am trying to purchase and print a label and when I click purchase it wont go through and I get an error saying we were not able to generate a label. Is anyone else having this issue?

BUYERS REQUEST for TOTAL ERROR - Bogner-Winter-Jacke, TEAM-Germany, "neuwertig", blau, Größe 38

Hello. I'm seller, in Ontario. Request for total for stamps was sent by buyer, but each item was having a new identical title, in German.. as a jacket (see above), and price was decreased ... It's only happend to purchases with request for total... P...

El vendedor me pide que vuelva a cancelar mi pedido pero Ebay no lo permite porque dice que ya exist

Por error compré un distribuidor para un motor chevrolet 283, transcurridos dos minutos me dí cuenta del error y cancelé de inmediato dicha compra, sin embargo después de 4 días recibo comunicación de Ebay diciendo que el pedido no fué cancelado porq...

My eBay Active is not showing me my listings (only blank screen)

I have to click on "Active" or the browser refresh button between 5 and 50 times before my listings are made visible to me. Happens on Bing and Firefox, so not a browser issue.

Only partial inventory shows via search in seller hub

We often check inventory and we do this by searching active listings in the seller hub. Now, when we search only some of our inventory shows up. Example, we have 4 different keys with the same brand name all in separate listings. When we search the b...

160 listings only!!

Why am I seeing only 160 listings regardless of the subject in Search? There should be hundreds. Until recently if it gave me that number I had option to expand search but not anymore. How can I get the TOTAL search results or can I?

Items Not Appearing in UK Ebay Site

I have some items listed on the U.S. eBay site that I sell yearly. I ship them internationally. Over the last few months, I have had people in the U.K. ask if I have the 2024 items for sale (which I do). However, for some reason, my items are no long...

Security Key Backup

Can I support the request for a security key backup option as Yubikey class this as imperative.

Combined orders titles replaced with nonsense

Why was this changed from the actual item listing to this babble? Do we get a store credit?

EIS not available on new listings

I had a gentleman from Germany inform me that one on my listings wasn't available for International shipping. Going through my 12 listings, I found that half were having the same problem. They just showed the United States as the only choice for ship...