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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Active content issues

Having difficulty navigating the site. Can't get to item descriptions. Can't get to search options. Pages are a jumble of text/instructions.

BUYERS BEWARE of costs when using Ebay prepaid RETURN labels!

I received a flag that I was not happy with and contacted the seller to initiate a return. I was told to use the Ebay return button and in the reason for return I wrote that I was unsatisfied with the quality of the item; the flag was VERY thin, actu...

Resolved! Bulk Shipping Tool Will Not Print Regional Rate Box A or B Labels

This has occurred for three days straight. Every other mailing label in bulk shipping will work except for Regional Rate Box A and B. It says dimensions required in red lettering, but will not allow the blank to be filled. For regional boxes, dimensi...

Problems with shipping info options

Can´t add more than one postal carrier and doesn´t show tracking info about the shipment.

My listings are not showing up on my Ebay store

Anyone facing the same problem? I can only see the featured listings in my store........ https://www.ebay.com/str/mwaviation

I unable to reply to my eBay message???

Hello guys,I'm having a problem replying to my eBay message. When I hit the reply button the page starts loading and it keeps loading and won't open. Is anyone else having this problem?

Resolved! Vacation Message

Hi, Hope this doesn't get too long, but I'm not finding any help. I'm so frustrated. To make a long story as short as possible, I put my store on vacation last March after losing my dh. I posted a notice that I was on vacation till July but have not ...

Search and category drop down list.

Hello, Is it just me or does the search bar and the "Shop by category" seem to have no relation to each other? I would like to search for "vax station", which is a vintage computer, but I know Vax vacuum cleaners are going to show up near the top so ...

Relist Button Redirect

First let me say that in my 14 years on eBay (I'm both a Buyer and a Seller), I have never encountered so many technical issues as I have recently. It's downright shameful. The latest bug I've discovered is that in the case of an item you are watchin...

Shipping Label Generates Off Center Causing Dymo to waste labels

Every time I generate a shipping label it is off center. It doesnt matter what browser I use or if I use the in browser printing screen or Adobe. It is always more to the left and top. For a while this didn't bother me because all the information was...

Didn't Win gone??

I've noticed this a few days ago....in the bidding section of your ebay page, there used to be a section that show item you bid on but didnt win.....now its gone. Anyone else having this issue. I figured this was another ebay clitch............

I can’t find alternate list on the watch list

I know someone is going to explain the simple steps about how to get to the wish list and other lists but that i understand the the steps because I have been using it for a longtime. The tab thing that comes out isn’t even there at all. I mostly refu...

eBay System Status Dashboard False Information

eBay's System Status (Current System Status Dashboard) indicates "All services in Good Health." There are currently many technical issues impacting all areas of buying and selling, due to recent updates eBay made in the past couple of weeks. Just som...

Resolved! Internet Explorer 11 doesn't work with new ebay's New Seller Features

Internet Explorer 11 cannot access the new seller Hub features, and I have to constantly go back to the classic view or use my iPad with the Safari browser. When I try to access the new links, I get the spinning wheel of doom and have to close down t...

All day trying to enter a claim, called Ebay almost 3 hrs, REP didn't know how to fix access denied

This is the restriction showing, after trying to enter a claim for almost the entire day now! Access DeniedYou don't have permission to access "http://www.ebay.com/rtn/Return/CreateReturn" on this server.Reference #18.a7a73d42.1550435439.25347ab3 So ...