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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

anyone had shipping label printing problem this morning?

Good Morning. Anyone else had problem printing shipping labels this morning? It kept saying error printing this label. So silly me kept hitting purchase so many times and it seemed like it kept buying labels again and again but not print. It eventual...

eBay Site Information Not Secure?

Please advise. Sales are down. I've contacted eBay on this issue. See attached. When I go to edit my store or promotions I get this message in regards to the site information.

Classic All Selling page not updating items sold and amount paid correctly

Hi-- Sellers=== I still use classic all selling page. In the monthly selling limits section, the number of items sold and amount paid by buyers is not updating correctly. The money difference is $ 23.44. But I did not have anything sell for that amou...

App ship by dates wrong

I noticed my ebay app started showing ship by dates a couple days ago however they are incorrectly giving an additional day to ship. For example my package due for shipping on Monday shows Monday on website browser correctly but in app that same item...

editing buyer info

Used to be able to edit/correct buyer name, address info in the old page, is this the new norm? buyers input not always formatted properly, used to be able to correct capitalization, address format etc. Now pretty much whatever the buyer inputs is wh...

All items have been deleted from all lists

Unpaid itemsYou do not have any ready for payment items to display in this view. Unpaid InvoicesYou do not have any ready for payment items to display in this view. OrdersYou do not have any ready for payment items to display in this view. Canceled i...

Error message when clicking PRINT for SCAN form

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable

Purchasing

I’ve been trying to make a purchase for two days and it’s not working. I tried on iPad, pc and the app won’t even open. It goes to check out then stops and won’t go through PayPal.

What is this? vi.raptor.ebaydesc.com

This comes up under site settings when someone clicks on read more under my item description?vi.raptor.ebaydesc.com Please advise...

HACKED eBay account? vi.raptor.ebaydesc.com

When I or potential buyers click on my item they get a security message on their mobile device saying connection to site is not safe be careful. Site information is as follows: vi.raptor.ebaydesc.comDoes anyone know what this is vi.raptor.ebaydesc.co...

CONSTANT ISSUES AND GLITCHES

Anyone else having constant issues and glitches?june16th all my shipped tracking disappearedJune16th newly listed items disappear after half hour or doJune 17th- store disappeared for 2 hours, called 3 timesJune 17th store came back but missing half ...

Error

Hi is there anyone that is having this error with Ebay extension for safari do not even allow me to log in because after select sign in the new page open showing that error, any help will be appreciatehttps://pages.ebay.com/limitexceeded.html

Remove Automation Rule isn't working

Remove Automation Rule isn't working.I reported that to eBay 2 months ago, but nothing is happening.It screws up my entire listings experience.Any suggestions?

Store Traffic Reports Not Updated Since 2/24/2019

I track more store traffic for a project I am working on. Now I know it runs on about 3 day lag but this is getting ridiculous. Anyone have any ideas from eBay? Thanks, Neil Neil's Hot Deals

Unable to Pay For Item

Hi All, for some reason I can’t pay for my ebay purchases thru Paypal anymore. When I click “Pay Now” in ebay and select “Paypal”, an error message prompts saying that this is down and I should try again later (have attached a pic of the error). Howe...