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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

SECURE Connection Failed

Tried all day to access my account and would get the SAME MESSAGE OVER AND OVER and therefore never got into the Ebay website...Is EBAY having SECURITY problems..how many are experiencing the same FRUSTRATING problem? I was able to get onto the site ...

can not excess ebay.com

login issues

Since today morning I am unable to login from my iOS device and laptop. Can anyone tell me what's going on? I have couple of items waiting which I have to pay. :slight_frawn

Resolved! Contact form not working

I've been trying to find an email address to contact customer support to no avail.I did manage to eventually find a contact page (through a google search) but options are phone or be phoned.The link for the hard of hearing form is just a blank page.

Missing photos.

This has been going on for at least a week and is not resolved. I went through about 30 of my listings and 10 of them don't have photos. I have close to 600 listings to go through. Is this going to be fixed or not? Here's what I know. 1. Thumbnail sh...

eBay Customer Service

CAN SOMEONE DO SOMETHING ABOUT THE HORRIBLE CUSTOMER SERVICE ON EBAY??

Internet Explorer has stopped working

HAS TO BE eBay! I started having this problem a week or 2 ago. As a test I restored my system to over a month ago and no changes. Also, saw a question, How do you like our new page? layout?This only happens when Logged in, also if you go to https://w...

Resolved! Can't see recent shipping labels - temp glitch?

Hopefully just a temporary glitch - when I try to see August's shipping labels I get "We were unable to find any records matching your search"If I ask for 90 days I can see labels up until end of July.Same result either of my ids, same results differ...

Item Sold long ago show up in listing again

I know what I sold, but suddenly this month a few of sold item appear in my store till some buyer bought it than I know. Is ebay trying to list our sold item without we notice? Now I need to contact the buyer that I do not have that item. What wrong ...

Can not Process Payment of any kind

Unable to pay with PayPal

Hello, I'm having major issues trying to pay with PayPal on eBay. Whenever I login through PayPal it just returns to the order screen with the PayPal option being blanked out. The only thing that isn't blocked out is the credit card option and that d...

Remove Best offer from Listings

The Best offer keeps returning to my listings when they automatically repost. I keep removing the best offer. Then it go's around again and reappears! How to I get rid of that!

Duplicate listing you might want to check for with this tool in this thread

Been having a problem with 1 particular listing, listing twice it's the"Oil Painting Cottondale Alabama Artist John R Kelley Mountain Lodge Study"and they list at 2 different prices so this time i changed them both to correct price then deleted 1,i a...

"Archaic" Purchase History returns!

Someone around here finally woke up. My "old" and "outdated" Purchase History has now been restored. Anybody still stuck with the "New & Improved" version?

Resolved! eBay store not loading

My mother-in-law pointed out a little while ago that she couldn't access my eBay store. I just tried the link and found the same problem. Is there a technical issue that I'm not aware of? Here's the address: http://www.ebaystores.com/Trader-Chris-Con...