05-24-2025 11:57 AM
I copy and paste messages every day to use them as templates and now when I do, every paragraph doubles. I thought someone at ebay should be made aware of this devon@ebay.
Thanks.
05-25-2025 04:58 AM
@gurlcat wrote:I'm not clear on what you mean by "messages". If you mean emails, I can't imagine what those could be used as templates for. And if you mean item descriptions, I can't imagine why you'd call them messages. Or maybe you mean some totally 'other' thing, IDK. ❓
Here is the link from AC if you still need clarification.
05-25-2025 11:35 AM - edited 05-25-2025 11:36 AM
I send messages to every customer that buys from me, has a problem with the post office not scanning an acceptance, slow moving mail, etc.
Most often, I thank buyers personally for shopping with us, telling them tracking acceptance sometimes takes time because of my area (NYC), message me with any problems with our service or the product, and I look forward to working with them again. I've done it with every customer I've ever had in my 25 years of retail. It's easier to use the messages I've sent on ebay, for sales here, rather than having them somewhere else. Same with my website, I use the ones on my account rather than somewhere else. It's how I have always done business and my customers very often respond to my messages or comment on it in my feedback. It works for me and always has.