Unable to delete items in WATCH LIST...

[peg0-mine]

MANY ISSUES: Never receive any acknowledgments to this issue but let's have another go: Have not been able to use eBay efficiently for 9 months! 1. Cannot click on any photo other than initial one for viewing, close up or otherwise. In addition ebay’s home page which normally appears in the upper left corner as: “ebay” “Shop by category”, then the “Search for anything” box now is overwritten on top of each other: “ebay” followed by another “ebay” directly under, with an incomplete “Shop by cate” appearing. For any individual items, the “ebay” is over written with “Daily Deals”, then “Gift Cards”, then “Help & Contact”. Over all that is “Talk about killer deals”. SUMMARY: Instead of being on a single line appears as an over written. column. 2. No access to any photos other than initial / primary one; also not able to click forward for any addition not shown. 3. Not able to delete items from WATCH LIST. Anyone?

[eburtonlab · Accepted solution]

@peg0-mine 

Which browser are you using? Is it a current version?

Do you have similar issues if you use another browser?

If the issue is limited to one browser only, try deleting internet cache (or temporary internet files), and possibly eBay cookies. If multiple browsers have similar issues, that might point to a network or eBay account problem.

Regarding deleting items from your watch list -- are you able to delete items from your summary page (where watch list items also appear), or delete items from your watch list using the "remove" link on the top of the individual item page?

[crissy.barnes]

I called ebay and got the run around about not being able to delete anything from my purchase history. The only thing the guy from ebay said was they will let the technical department know what is going on. I have only been having this problem for a couple of days but it is aggravating not to be able to delete what you have received. I have quite a few items in my purchase history and still after several attempts weither it be by my phone app or chrome on my phone on the classic ebay site or even on my computer I delete the items and the page refreshes and guess what gee they are back. Help this is crazy. I have never had a problem until a couple days ago.

[pburn]

There are dozens of threads concerning the current problem with hiding purchase from purchase history. Were you able to get help from any of those threads? There were "work around" links and links to pages that allow you to "archive" entries on your purchase history. All you have to do is search this community for a phrase like, "hiding purchase history," and you find dozens of threads to read.

Here's a good post giving a solution to your problem posted by another member:

https://community.ebay.com/t5/Bidding-Buying/Cannot-hide-order-of-multiple-items-from-same-seller/m-...

[peg0-mine]

Hello eburtonlab and thank you for yours. 1. Only use Explorer11 and current; 2. Do not use any other browser; 3.empty temp files daily; 4. unable to delete Watch Items from Summary page or otherwise. Checked noted links but not productive. NOTE: No issues with other sites.

[eburtonlab]

@peg0-mine 

If you have been having problems using eBay with Internet Explorer 11 for months, it might be worth considering trying another browser, at least as a test. If another browser works better you might want to use that browser for eBay. You can still use IE11 for all your other sites.

[peg0-mine]

Chrome took care of all issues! Huge thanks to eburtonlab!

[chofat831]

Having same problem with unable to delete Watch Items from Summary page. Just started maybe couple of weeks. When I click on delete item, nothing happens.

[chofat831]

Deleting watch list items from summary page: Check each item box 1st, then click on delete at top of page. For some unknown reason, the delete item for each item doesn't work anymore. Just the note function. Weird!

[eburtonlab]

@chofat831 

If you are having problems deleting watch list items from your Summary page, try using the checkbox in front of the item and the "delete" button at the top of the list rather than the "delete item" link that appears when you hover your cursor over the item.

There does seem to be a problem with those "delete item" links -- I was not able to get them to work in any browser since Saturday. Not sure when that problem started; I had not noticed it until recently.