I recently moved countries and am unable to receive a password reset link at my mobile number which I no longer have, when I try to reset through eBay I am told I need to contact customer support, whereupon I am redirected to a virtual agent (no real live agent support at eBay amazingly), after chatting to the agent I am told I need to send an email, when I click on the email link one of two things happens, I either receive the error message “It’s not you. It’s us. Our server is down…”, or it returns a text box in the chat that when I fill in and send seems to do nothing and I receive no confirmation that the email has been sent. What can I do as I am at a dead-end?
