04-30-2017 12:40 PM
MS Edge does not load ebay page, giving me a blank page with text "Connected Successfully". Firefox gives me a warning message saying it's unsafe to visit Ebay. This has been going on for the past week. The few times I've been able to access ebay, it is only temporary. Eventually, during my searches, I get the blank page again.
I've tried to find info on the internet but I can find no fix. The internet says this is happening because ebay's servers are encountering issues. Ebay has been my go-to site for over a decade, however if this keeps up, I'll need to become an Amazon customer.
So please help me fix this.
Thanks!
04-30-2017 12:49 PM
Hi
I am on Windows 10 with edge now listing items, no problems at all
Can it be an anti virus protection ? I use Mcafee no issue
Many are having lot's of issues on ebay with Kaspersky doing funny things with search, etc.
No clue what else can be happening , just throwing out there that I am running the same windows and browser without issue.
Maybe someone else can come up with others ideas
Good luck
04-30-2017 05:53 PM
Have you tried updating the browsers? Tho it's supposed to be automatic, I've run into problems when it hasn't been done. I'm on Firefox 53.0 now...........
05-04-2017 10:59 AM
Thank you so much for the response. Yes, my browsers are up-to-date. I do have Firefox v53.
05-04-2017 11:03 AM
I've tried turning off my anti-virus program, rebooting my computer, and then trying to access ebay. Same problem reappeared after surfing ebay for 5 minutes. I have to delete cookies, then reboot in order to get on ebay for 5 minutes.