The eBay Community

Someone else bought an item on ebay right out from under me.

I had been searching for a specific item on eBay for almost 4 years and just a few days ago I finally found one. But the seller had it listed as an auction and so I waited a few days, and then when I got up the next morning, they had changed the auct...

Don't bother...

Don't bother with trying to appeal the outcome of a case with facts. Seems the buyer always wins even when they flat out use false accusations just to get their money back. Ebay will side with the buyer regardless when presented with the facts. It's ...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

Account Restriction - An Open letter to Jamie Iannone - President CEO of eBay Inc.

An Open letter to Jamie Iannone - President CEO of eBay Inc.Why? I’m a 23+ years seller with no previous restrictions or suspensions at all, large quantity of followers, and prestigious feedback history, with large number of colleagues – sellers, who...

refunding a buyer that is no longer a registered user

I’m dealing with a buyer who is disappointed with their purchase. I will describe the situation below but my two questions are 1. What does “no longer a registered user” mean and 2. Is it even possible to refund a buyer who is no longer a registered ...

Ebay App on iPad crashes after sending email

since a few weeks, the ebay app crashes (becomes completeley unresponsive, has to be restarted) when sharing an item through email. happens everytime. newest iPadOS 18.4.1 (and previous version), already reinstalled ebay app. (on iPhone this works wi...

การขายกระเป๋าแบรนด์เนมหรือสินค้าราคาสูง

I would like to know that how do you send expensive items such as brandname bags? Thank you so much.

Adding tracking to an item already posted.

Has anyone found a way to add tracking to an item already dispatched? My funds are on hold for 14 days now, as I can't update the shipping status to delivered, as I can't find a way to input a tracking number. I have received feedback from the buyer,...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

Resolved! I want to sell my sports cards but need USPS tracking...

I have a lot of sports cards and paper money I want to sell, but I need to include legit tracking even for a 2-3 dollar purchase... I certainly don't want 'item did not arrive' situations which shady buyers like to pull... eBay's PWE tracking system ...