Swiss user: everything is in German!

[irlab247]

Hi 🙂

Swiss user here.

I don't speak German.

Everything on ebay (website + notification emails) is displayed in German for some reason.

I cannot find language preference.

I try to go to the US store in order to have the site in english but it keeps turning back to German.

How can I solve this?

[lacemaker3]

@irlab247, you will need to contact eBay customer service on eBay Switzerland www.ebay.ch and ask them if there is any way to change your language setting.

Unfortunately, I don't think there is any way to do that. If I recall correctly, eBay Switzerland tells French speakers to go to eBay France www.ebay.fr if they want to view the website in French (the other official language in Switzerland). 

The eBay website in Europe that uses English is eBay Ireland www.ebay.ie. You can use that instead, but I believe that email notifications will still come in German, because that is the language used on eBay Switzerland, where you registered your account. Unless their customer service can help you with that.

[shuri8427]

Same here this is super annoying. I don't speak a word of german...

[lacemaker3]

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@shuri8427 wrote:

Same here this is super annoying. I don't speak a word of german...

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Most browsers now offer the option of translating webpages automatically. For example, MS Edge and FireFox can both do this.

[kh-laura]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.