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“Something went wrong” message on app returns

When trying to respond, open, check status etc of a return on the app I am logged out of my account or given the “something went wrong” message. Been going on for a few weeks now. Makes it impossible to handle returns & formulate responses without going to a computer & doing it there. 

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“Something went wrong” message on app returns

Are you signed in to the correct eBay account using the app to process that return? If not, that can cause such issues.

 

Otherwise, open a mobile browser, sign in to the correct account and process the return using your browser.

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