08-23-2017 06:18 AM
Hi everyone!
I keep facing the exact same problem every time I add any stuff into my Shopping Cart. After proceeding to checkout the item I just purchased disappear from the Shopping Cart, but! - the count number symbol near the Cart keep being active. For example I had 2 items in my Shopping Cart and I've decided to buy them. After purchase my Shopping Cart is empty, but the icon is still active and shows 2.
Neither cleaning my browser history nor restarting of the browser helps.
I have attached an examples. eBay Tech Team, please fix it!
08-23-2017 06:29 AM
That isn't a glitch. It's been happening to customers for over a year now (and it's been reported and complained about) so it's a feature! The work around for it is to find a cheap item. Add it to your cart. Go to check out and REMOVE THE ITEM from your cart. This normaly gets rid of the ghost item too.
Check your purchase history to make sure any items you think you bought are there. The cart has another glitch where not all items in the cart get paid for. I hope this helps!
08-23-2017 08:04 AM
Just tried. Didn't work. I remember doing so and it has worked earlier.
Any suggestions? It's not a big deal, but it's quite annoying.