Shipping Weight and Dimensions Missing

[thisoldbookhouse]

Missing Weight and Dimensions for all shipping types. 

I have updated Chrome, cleared cache and cookies, restarted computer, and signed in and out of ebay.

Still no change

Works on mobile but not on desktop. 

I see other complaints of this. Please fix this. 

[downrightspecialkids]

Same here.

I also keep getting "well, this is embarrassing" and some nonsense about the listing tool not working and to try again later. 

[jonathanbrightlight]

Appears to be working properly for me again now.

[sturk]

The options seem to be gone for me.  All I see is a drop down with 3 different options, none which let me change weight, size etc.  I had put in the wrong weight for a couple of items.

[bookorders-pdbooks]

I have the same problem.

[carola-011]

I too am having this issue. 

[farmhousefavorites]

Same. Been trying for awhile now.

[farmhousefavorites]

Just chatted with Yogesh a rep, and he said that Ebay is having an ongoing issue with the shipping form and that he does not know when it will be fixed.

[jdfan3340]

I'm having the same issue.  But you can enter the shipping info on the app.  So I did my listing on my laptop, listed the item, then revised it on the app on my phone to fix the shipping.  A pain, but at least it's a work around until it's fixed.

[cbar999]

I am having the same issue.  Unable to add weight and dimensions for item when selecting shipping policy for item.

[wastingtime101]

@thisoldbookhouse 

Looks like some people are reporting this is fixed, but if anybody is still running into the problem:

Use 'sell similar' from one of your existing listings (or use the app). Using 'sell similar' worked for me to get around the problem.

[bad.reputation.boutique.1]

Same issue here. So much for getting anything done quickly.