09-04-2025 11:05 AM
Missing Weight and Dimensions for all shipping types.
I have updated Chrome, cleared cache and cookies, restarted computer, and signed in and out of ebay.
Still no change
Works on mobile but not on desktop.
I see other complaints of this. Please fix this.
09-04-2025 11:13 AM
Same here.
I also keep getting "well, this is embarrassing" and some nonsense about the listing tool not working and to try again later.
09-04-2025 11:30 AM
Appears to be working properly for me again now.
09-04-2025 12:32 PM
The options seem to be gone for me. All I see is a drop down with 3 different options, none which let me change weight, size etc. I had put in the wrong weight for a couple of items.
09-04-2025 12:39 PM
I have the same problem.
09-04-2025 12:41 PM
I too am having this issue.
09-04-2025 01:19 PM
Same. Been trying for awhile now.
09-04-2025 01:30 PM
Just chatted with Yogesh a rep, and he said that Ebay is having an ongoing issue with the shipping form and that he does not know when it will be fixed.
09-04-2025 02:28 PM
I'm having the same issue. But you can enter the shipping info on the app. So I did my listing on my laptop, listed the item, then revised it on the app on my phone to fix the shipping. A pain, but at least it's a work around until it's fixed.
09-04-2025 02:35 PM
I am having the same issue. Unable to add weight and dimensions for item when selecting shipping policy for item.
09-04-2025 03:17 PM
Looks like some people are reporting this is fixed, but if anybody is still running into the problem:
Use 'sell similar' from one of your existing listings (or use the app). Using 'sell similar' worked for me to get around the problem.
09-04-2025 03:23 PM
Same issue here. So much for getting anything done quickly.