Shipping Cost Not Displayed

[mcdougle4248]

The shipping cost, unless it is free, is not being displayed on the search result pages for Christmas ornaments.  

[berserkerplanet · Accepted solution]

Shows shipping costs for me just fine in Firefox 3.6.24, Firefox 31, and Firefox 52

[mcdougle4248]

Thank you for responding.  I am using Chrome, maybe that is the problem?

[mcdougle4248]

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@berserkerplanet wrote:
Shows shipping costs for me just fine in Firefox 3.6.24, Firefox 31, and Firefox 52

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Would just like to add that I have discovered that the problem seems to be when using the list view.  When I changed to gallery view the shipping charges were all visible.

[berserkerplanet]

I'd suspect so, although some search issues can arise because of the search and filters used.

I tried all sorts of combinations of best match, lowest price, ending soonest, us only, gallery view, list view, letting "implicit category navigation" kick in, overriding that, default sch search, forcing search to old dsc search, etc, and just can't get it to fail using Firefox, so for now I would point fingers at the browser.

(I will not use Chrome so can't help with testing that, my IE is so locked down it can't go anywhere on the internet other than Microsoft.com without 20 minutes of settings overrides, can't use Edge or Safari (WinXp), and gave up on Opera long ago).

I did check an old Opera 11.61 install I still have and it works fine also.


You might try another browser and see if it changes for the better.

[berserkerplanet]

>>Would just like to add that I have discovered that the problem seems to be when
>>using the list view. When I changed to gallery view the shipping charges were all visible.

Interesting. Don't know what to make of that, but still likely a browser specific issue.

[mcdougle4248]

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@berserkerplanet wrote:
>>Would just like to add that I have discovered that the problem seems to be when
>>using the list view. When I changed to gallery view the shipping charges were all visible.

Interesting. Don't know what to make of that, but still likely a browser specific issue.

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OK, thank you for your asistance.

[disneyshopper]

Change your view from Gallery view to List view.

[mcdougle4248]

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@disneyshopper wrote:

Change your view from Gallery view to List view.

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It was list view that was not showing the shipping charge.  Gallery view was working fine.  Seems to be back to normal today...both list and gallery view show the shipping charge.  Who knows?  Might have been Chrome or might have been eBay.

[cujoe_da_man]

Having the same issue here, Firefox (whatever version they're calling it now).  I had posted my own thread here:

https://community.ebay.com/t5/Shipping-Returns/Search-Results-Not-Showing-Shipping-Price/qaq-p/29171...

I looked into a few of the different display fixes and noted that gallery view does "fix" the problem, but it's easier for me to scan through items in list view and that's where prices aren't showing.

I have noticed that since Firefox Quantum was released, it has had an absolute terrible time working with eBay pages.  It's gotten only margainlly better and I've reported this issue a few times, but their community is full of elitists and arm-chair tech gurus, you never get to talk to anyone from Mozilla itself.

[plumgirl]

Suddenly, as of about a week ago, I have the same issue with Safari. Ugh. I agree with above that the LIST view is preferred and easier. Why keep "fixing" things that aren't broken?