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Send offers feature not working

I know many people have brought this up, but I wanted to, as well, to show it's not an isolated issue. 

PS: Some have said they can send offers through the app -- how is that done? I couldn't, for the life of me.

sending offers not working.png

Message 1 of 8
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7 REPLIES 7

Re: Send offers feature not working

Not working for me either on PC for the last 2 days. Come on eBay ! 

Message 2 of 8
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Re: Send offers feature not working

same here since last night

Message 3 of 8
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Re: Send offers feature not working

Same issue with PC here. Phone app does work! Go to My Ebay in the app and then go to selling. Under the tasks section you will see the option to send offer to buyers. Select the ones you want and add your percentage or dollar amount. Then review the offers being sent and then send offers. Hope this helps and hope eBay provides a fix soon....I prefer PC over phone app😉

Message 4 of 8
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Re: Send offers feature not working


@sammisattic wrote:

Same issue with PC here. Phone app does work! Go to My Ebay in the app and then go to selling. Under the tasks section you will see the option to send offer to buyers. Select the ones you want and add your percentage or dollar amount. Then review the offers being sent and then send offers. Hope this helps and hope eBay provides a fix soon....I prefer PC over phone app😉


It's down for ALL sellers.   Your steps are correct, however you can't submit an offer.  

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 5 of 8
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Re: Send offers feature not working

@comics-scifi-collectibles 

I was able to, just now, send 2 offers from my Android phone via the app. Found the Send Offers in the Selling tab and it worked.

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Message 6 of 8
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Re: Send offers feature not working


@lakefor94 wrote:

@comics-scifi-collectibles 

I was able to, just now, send 2 offers from my Android phone via the app. Found the Send Offers in the Selling tab and it worked.


I know that there is a sitewide ticket that is open for this issue which is under ALERT15704.   Sitewide tickets get high priority for the tech department.  

 

eBay might have fixed the issue already.  I just checked and can send offers again.   I was not able to earlier.  

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 7 of 8
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Re: Send offers feature not working

Refresh the page and check again. Functionality was restored on my accounts.

I gotta have more cowbell.
Message 8 of 8
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