Selecting a Shipping service

[iheartny2003]

Hi, i am having trouble selecting a Shipping service. Every time i select one (doesnt matter which one, i tried them all)  then i hit “done” then it prompts me to select a Shipping service again. It wont accept my selection for some reason. Not new to ebay and i have posted many items from my phone, so i dont think thats the problem. 

[a_c_green]

---

@iheartny2003 wrote:

Hi, i am having trouble selecting a Shipping service. Every time i select one (doesnt matter which one, i tried them all)  then i hit “done” then it prompts me to select a Shipping service again. It wont accept my selection for some reason. 

---

Can you backtrack to the start of the form and doublecheck that you have the correct package weight and dimensions plugged in? If there's a junk value or a zero value that's crept in somewhere, it might cause the package to become ineligible for the service you are trying to select. (e.g. A package weight higher than 15.999 ounces can't qualify for domestic First Class Package service.)

[eburtonlab]

You may need to set up a default business or shipping policy using a desktop browser.

Once you have default policies, you should be able to select them and list using the app on a mobile device.

See here, depending on which OS you are using:

https://community.ebay.com/t5/Mobile-App-Android/FAQ-for-Business-Policies-on-the-Android-eBay-app/m...

https://community.ebay.com/t5/Mobile-App-iOS/FAQ-for-Business-Policies-on-the-iOS-eBay-app/m-p/31152...

[iheartny2003]

Yes, i have checked. Everything is right

[calntom]

Which carrier service and package type are trying to choose?

[calntom]

Also, try changing the date to Monday.