@community _team
One thing after another!
1) I had a buyer not be able to print a return shipping label. The return was approved.
2) So, they opened a case against us.
3) eBay's system will not allow them to get a label.
4) I get an email from eBay threatening me if I don't do what they want fast enough - even though they are the ones suppose to be allowing labels to be printed to to keep the process smooth - they will give the buyer the item & the refund
5) So I get a label all ready to go and am suppose to "reply" to the email of the case.
6) Guess what!, it sends me to the help pages. I cannot reply. Just another eBay failure.
So, at this point I feel eBay is failing in one way after another. My listings lost the size, now I cannot reply to emails from eBay as they request I need to, I have drop down menus on the men's clothing that have things in them that are completely off target for the item, I have a messed up dash board that cannot tell me sales numbers correctly. I think in the last 30 days, I have never ever been more unhappy with the lack of understanding I have received from eBay and the continued failings. I think eBay has just created the biggest mess I have ever seen. AND, I am stuck spending HUGE amounts of time dealing with one thing after another. I am beyond frustrated right now and the rep. just keeps saying the "system" has limitations and sorry I cannot help you with doing that. Also, my multi list items are jamming if I fill in the "size" box on the main page of the listing under required. It is like the entire thing is in a slow but steady meltdown. I think eBay needs to clean this mess up and fast!
