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Refund Not Received – Undelivered Order

Hi everyone, I want to share my recent experience with eBay so you can be aware in case something similar happens to you.

I purchased a With 4K Dual Camera Obstacle Avoidance Optical Flow Location E63 RC Drone  for AUD 40.85, but I never received the product. After opening a claim, eBay notified me that the refund had been processed. However, 9 days have passed, and it has still not appeared in my payment method.

I reached out to eBay to resolve the issue, but I’m still waiting for a clear response. Has anyone else had problems with refunds on eBay? I would appreciate any advice or experiences you can share.

If you’re in a similar situation, make sure to check your bank transactions carefully and contact eBay as soon as possible. Hopefully, this helps others avoid inconvenience!

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Refund Not Received – Undelivered Order

Did you buy the item on December 2? 

 

What date did you get the notification that the refund was processed? If you paid with a c.c., it can take a few days for the credit to show there. 

albertabrightalberta
Volunteer Community Mentor

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Refund Not Received – Undelivered Order

Typically if you are refunded through eBay, the refund automatically goes back to your original payment method.

 

How long it takes for the payment to be reflected on a statement depends on your specific bank. It can take up to a full billing cycle to appear.

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Refund Not Received – Undelivered Order

Depending on how you paid, it could be a couple weeks to a complete billing cycle for the refund to show up.

Have a great day.
Message 4 of 5
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Refund Not Received – Undelivered Order

Hello, I bought it on December 2nd, and I received the refund notification on February 19th. I paid with a debit card in dollars.

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