05-07-2021 08:58 AM
Not sure this is the right forum for my question...
How do I get eBay to recognize both devices I use? If I use my laptop and later use my desktop I have re-authenticate my desktop with Captcha. When I do, the next time I use my laptop I have to re-authenticate it with Captcha. Am I only allowed one authenticated device? If not, how do I stop the authentication process when I alternate between the same two devices?
Thanks for any help or suggestions.
05-07-2021 09:33 AM
It is typically signing out of your account or erasing your browser cookies that triggers re-authentication the next time you sign in, not simply using a different device.
I use multiple devices and only very rarely need to sign in or re-authenticate. I may need to enter a password again to change critical account settings from time to time.
If you do not sign out (or erase cookies or change your IP-address), there is generally no need to re-authenticate.
If you do not share your computer or have security concerns, check your account site preferences to see if "keep me signed in on this computer" is checked: