Received an offer I do not own

[mikey384]

Hi,

I am encountering an Ebay software bug.

I received an offer on an item that I do not own, though I have viewed it before. I recently listed and sold an item just like the item, however this item is owned by some other user! The bug is allowing me to review/see the offer, and possibly control the user's item (accept offer, decline offer, counteroffer). 

How to notify Ebay to fix this bug?

[eburtonlab · Accepted solution]

Is it possible that it is actually an offer from the seller to you to buy the item you looked at?

[monica-sells]

Have an item number for this listing?

[mikey384]

OK, you are correct, I received an offer from the SELLER, so all good, my bad. I just woke up so it threw me off  🙂

[albertabrightalberta]

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@mikey384 wrote:

OK, you are correct, I received an offer from the SELLER, so all good, my bad. I just woke up so it threw me off  🙂

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That's what happens when you "do ebay" before coffee! I've had to make that note to myself in the past!

[eburtonlab]

I have seen similar complaints before -- eBay could do a better job of distinguishing between the different types of offers.

From time to time I see a report of a seller that received an offer to purchase an item and wound up accepting the offer -- thinking it was an offer to buy that seller's item for sale -- only to discover that it was actually an offer for that seller to buy another seller's item that the first seller had looked at only to compare prices.