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Rate This Item in Feedback

Making the new "rate this item" a compulsory part of feedback is a mistake.  On many purchases I would have been happy to provide positive feedback on the seller, but did not want to rate the item.  Please make "rate this item" optional.  I hope someone from ebay is reading this blog.

Message 1 of 53
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Re: Rate This Item in Feedback




@ebooksdiva wrote:

 I had several items get delivered to me today so I went ahead to leave feedback. 
And to my surprise I couldn't leave feedback unless I first rated the product. 
I refuse to rate an item so I used a different Leave Feedback page and left my feedback without having to rate the product. 


Can you tell me what path you used to access the other view for feedback?  Is it the leave feedback at the bottom of your feedback page?    This is great info to be able to share.  

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 16 of 53
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Re: Rate This Item in Feedback

When I have feedback for more than one member, after the first feedback is given I am sent to the alternate Leave Feedback page to send more feedback to others I have left to send. 
I have the link book marked to get to it. 

Message 17 of 53
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Re: Rate This Item in Feedback

Add me to the complaint list. The Rate This Item is a TERRIBLE idea. Answering it is "required," so you can't submit feedback without doing so. What if the item is a gift? I won't be using it, so I can't possibly rate it. Plus, it's completely ambiguous: "Rate" what? Rate the price? Rate the quality? Rate the utility of the item? All that this is going to do is keep even more people from leaving feedback. 

Message 18 of 53
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Re: Rate This Item in Feedback

I am NOT happy that I am REQUIRED to rate an item when that should be OPTIONAL!!! So, since I don't want to rate items, I will not be leaving feedback for ANY purchases I make until they change the feedback form. Whose stupid idea was it to make it mandatory in the first place???

 

I'm hoping that they change it quick enough for me to go back and leave feedback in a timely manner. smh @ ebay.

 

To make it easier on me I'm going to put add what I would have said in feedback into a Note for those items in My Purchases. 

Message 19 of 53
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Re: Rate This Item in Feedback


@dreambiglovelife wrote:

I am NOT happy that I am REQUIRED to rate an item when that should be OPTIONAL!!! So, since I don't want to rate items, I will not be leaving feedback for ANY purchases I make until they change the feedback form. Whose stupid idea was it to make it mandatory in the first place???

 

I'm hoping that they change it quick enough for me to go back and leave feedback in a timely manner. smh @ ebay.

 

To make it easier on me I'm going to put add what I would have said in feedback into a Note for those items in My Purchases. 


If you do wish to leave feedback without the rate this item requirement ( which I agree needs to be removed)   just go to the Leave Feedback Link at the bottom of your feedback page>  https://www.ebay.com/fdbk/leave_feedback

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 20 of 53
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Re: Rate This Item in Feedback

Thanks. I got lucky as I was typing my other post that a window popped up asking if I wanted to give ebay feedback, which I did. Do you think it's the same feedback tool as the one you posted?

Message 21 of 53
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Re: Rate This Item in Feedback


@dreambiglovelife wrote:

Thanks. I got lucky as I was typing my other post that a window popped up asking if I wanted to give ebay feedback, which I did. Do you think it's the same feedback tool as the one you posted?


@dreambiglovelife It's hard to say with all the changes eBay is making in the feedback section.   

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 22 of 53
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Re: Rate This Item in Feedback

The path I normally use is from the Purchase History page. That's what's now making us rate the item. 

 

Thanks for your link to a different way to leave feedback without having to rate the item. Can you tell us what path you took? I appreciate the link, but would like to know how to navigate to it on my own if I lose the link.

 

Thank you.

Message 23 of 53
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Re: Rate This Item in Feedback


@dreambiglovelife wrote:

The path I normally use is from the Purchase History page. That's what's now making us rate the item. 

 

Thanks for your link to a different way to leave feedback without having to rate the item. Can you tell us what path you took? I appreciate the link, but would like to know how to navigate to it on my own if I lose the link.

 

Thank you.


@dreambiglovelife   The path I took is from the bottom of your Profile page.  Click on the numbers next to your user ID  to go to your feedback profile page.  

 

Then scroll down to the bottom of the page and click on this link>  

 

Leave Feedback Profile page.JPG

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 24 of 53
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Re: Rate This Item in Feedback

 


@stainlessenginecovers wrote:

1.) ebay doesn't 'read' this 'blog'

2.) Doesn't really matter; a seller is responsible for the items they sell. If they sell garbage, even for .01c, then THAT seller is responsible for that garbage.  


No, not really. That's not how the product rating works. If I buy a movie on a used DVD, I'm not actually being asked to rate that specific DVD,  but the product in general. So is it a good movie? Is it a have good extras? If I haven't watched the DVD, then I can't answer that question. If I got a scratched DVD, that should go in the feedback - it woudn't be fair to give the movie one star because the copy I got was bad. I don't even think this was supposed to be mandatory. Pretty sure it's probably a bug.

Message 25 of 53
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Re: Rate This Item in Feedback

I completely agree! This will discourage people from leaving feedback. Luckily, the Feedback Forum page does not require an item rating. Hoping eBay does not discover this and change it!

Message 26 of 53
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Re: Rate This Item in Feedback

I absolutely agree. It should not be compulsory. I want to rate and give positive feedback for the seller, and I'm not being allowed to until I rate the item (a DVD film). I'm not a film critic and I have no interest in rating it. This is a very ill-conceived idea from ebay.

Message 27 of 53
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Re: Rate This Item in Feedback

@telemark3 

 

I want to rate and give positive feedback for the seller, and I'm not being allowed to

 

Leave your feedback here to skip the product rating:

 

https://www.ebay.com/fdbk/leave_feedback

Message 28 of 53
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Re: Rate This Item in Feedback

Thanks very much. This worked for me.

Message 29 of 53
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Re: Rate This Item in Feedback

Completely agree. I've avoided leaving feedback a couple of times just because I wanted to give the seller a positive feedback without rating the item. What's even worse is that it's redundant. What is the difference between "rate this item" and "item description?" Can an item be great and not match the description? Can it be awful and match the description? Honestly, making this mandatory is just plain stupid.

Message 30 of 53
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